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Popups were not blocked

Hello,
I developed an ASP.NET application, which generates a pop up of a word document.  One of my users computer is hitting a page where I want the pop up to show, and its flashing it and then closing it right ways with out showing the word document.  There is a message at the bottom of the screen saying "Pop ups were not blocked", but in fact it did block that pop up.  Its very wierd, and if anybody could explain why this is happening and offer a fix, I would appreciate it.  Thanks.
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ispcorp
Asked:
ispcorp
1 Solution
 
Mohammed HamadaSenior IT ConsultantCommented:
What kind of pop up blocks you have on that computeR?
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RedKelvinCommented:
Make sure the popup blocker is on in Explorer (if they are using IE)
Tools --> Internet Options --> Privacy --> popup blocker is at the bottom

You could try using the google toolbar this has a popup blocker in it
http://toolbar.google.com/

Not all popups are blocked by popup blockers, generally only those that open a new window can be blocked, some popups do not open a new window
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ispcorpAuthor Commented:
I really don't care about the pop up blocker...I think its a bug with it...We turned it off, and its still not showing the pop up.  I think its a bug with XP Sp2.
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RedKelvinCommented:
does the test machine have word installed.

Does this happen on other machines

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ispcorpAuthor Commented:
Yes, Word is installed on the server...This works on my machine and about 20 other users.  Its just this particular user is having a problem.  The description of her problem is above.
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RedKelvinCommented:
try turning off all extraneous software that can have an effect on the internet, firewalls, antivirus etc, and any other tools that are not absolutely necessary such as spybot etc, apparently spybot for example has a background tas, that has a url blocker.

You have word installed on the server, but is the client machine required to have word installed to access this. Like pdfs for example, the client cannot see them unless they have acrobat installed
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ispcorpAuthor Commented:
This is wierd, but I figured this one out by setting the target="_new" on my hyperlink that brings up the popup instead of using the "window.open" javascript command, and it worked just fine.  Thanks any way....
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RedKelvinCommented:
Glad you got it sorted
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OzzModCommented:
Closed, 500 points refunded.
OzzMod
Community Support Moderator (Graveyard shift)
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