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manually adding printers for use in terminal services session

Posted on 2005-05-04
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* I have computer A (XP Pro SP2), located in location A that connects to computer B (2003 Server SP1) at location B via terminal services over a broadband internet connection (firewalled at both locations)
* Because of some client software we are using on the server, we cannot simply let windows 2003 automatically redirect the clients printers, so we have printer and lpt port redirection disabled in a group policy.  
* Computer A uses a unique username on computer B (ie no other computer will connect using that name).  
* There are 3 printers at location A that need to be available for the user on computer A (when connected to computer B)
   1. A Dell M5200N connected on the LAN with computer A
   2. An HP Officejet K80 connected via USB to computer A
   3. A Dymo Labelwriter 330 turbo that is shared by computer C at location A
* All printers are installed on computer A and work properly
* Printer drivers for all printers are installed on computer B
* Registry on computer A allows sending all printer ports to computer B (probably irrelevant)
* Devices at Location A are on the 98.10.10.x subnet
* Devices at Location B are on the 97.10.10.x subnet
* I would prefer to stay away from using a VPN between the two locations because I am afraid of using too much of the already limited bandwidth
* I tried added the dell by creating a TCP/IP port (in a Terminal services session) with its IP address but test pages will not print, error that the printer is offline keeps occuring)

Please advise!

Thanks,
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Question by:jdroger2
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Expert Comment

by:Marakush
ID: 13935892
How are the printers installed?
Are the connected to computers in the office or are they on print servers?

When you connect to the TS session, are the printers on A autocreated on B ??

Also when you connect to B from A and you have remote desktop have to created the printers on B durring a TS session?

Marakush
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by:jdroger2
ID: 13936344
The dell is connected via an internal printer server (it is a network printer)
The dymo is connected to a computer (not computer A) in the office and is shared
the officejet is connected directly to computer A via a usb cable

When I connect the printers on A are NOT autocreated on B, as I said we have disabled this feature in a group policy setting

I'm not sure I understand your last question.  I need to connect the printers in my TS session but I don't know how.
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Expert Comment

by:Marakush
ID: 13936488
Okay login to B from A creating a remote desktop session.

On the server B

Click START | PRINTERS AND FAXES

Click ADD A PRINTER

Install the printers. Like on the dell with the internal printserver install as a local printer, (Uncheck Auto detect and install plug and play printers)

Use create a new port (HP standard TCP/IP port default settings port 'should' work)

Use the IP address of the printer when prompted.

Use the printer driver for that printer

Finish.

Now you should be able to print a test page.

Just do the same thing for the other printers. You might have trouble with the USB printer(s) Try it before we go deeper.

Marakush

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Author Comment

by:jdroger2
ID: 13936621
I have done this... just did it again... it adds the printer ok, and the status says ready, but when I try to print to it  I get an error (document failed to print) and the status goes to offline, even though the printer lcd says ready

You said "do the same thing for the other printers" but the other printers do not have IP addresses so how do I do the same thing?

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Expert Comment

by:Marakush
ID: 13936674
You have to share the other printers, use the computer name that it is connect to for the IP address.

Share printer officejet connected to 192.168.1.50 (IP is jsut an example use your IP address)

\\192.168.1.50\officejet

Marakush
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Author Comment

by:jdroger2
ID: 13936966
I just tried this and it doesnt seem to work.. the server (compuer B) cannot see the LAN that computer A is on, there is no VPN.  when I try to use \\98.10.10.x\officejet it cannot find it.  the server's ip address is 97.10.10.x, so I'm not sure how it could ever communicate to something on a different subnet.  
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Author Comment

by:jdroger2
ID: 13938174
do I have to set up a vpn for this to work?
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Accepted Solution

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Marakush earned 2000 total points
ID: 13939757
Unfortunaly yes that is how to see behind the subnet of computer A... because of the IPs or you can enable port redirection and auto creation.

You can give your printservers real IP addresses, this will also work.

The only other thing I can think of in this situation is using Citrix on top of TS that will null out the IP issue. But Citrix is expencive.

Sorry end of the day and SQL has rotted my mind... Maybe I'm missing something but that's all I can think of, sorry I wasn't more help...

Marakush
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