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Email Body also comes in as a text attachment

Posted on 2005-05-05
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Last Modified: 2010-04-08
Hi,

When I recieve an email I get the text in the email body, which is normal, but I also get a text attachment which has the email body in it.

Can anyone help me figure this one out?

Thanks
Luis
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Question by:luis77
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11 Comments
 
LVL 13

Expert Comment

by:softplus
ID: 13934729
Hi Luis
This is normal, if you are sending HTML mail - it will always include a copy of you text as a text-mail, because not all programs can process html-mails :)
John
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Author Comment

by:luis77
ID: 13934848

John
This is the first time its happening and I had my account for the past 4 years. I haven't changed any of my settings.
Is there any way I can prevent this.

Thanks,
Luis
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LVL 6

Expert Comment

by:nomi17
ID: 13935055
Does the attached text file have a specific name? Are you using Outlook?  Version?
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LVL 13

Expert Comment

by:softplus
ID: 13935074
Are you sending HTML mails? What is attached - is it a text-copy of your mail (i.e. HTML + text - in attachment)? Which email program are you using? I can take a look if you send me a copy to softplus [at] gmail.com :)
John
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Author Comment

by:luis77
ID: 13935370

nomi17,
I'm using outlook 2000. The text attachment is named the same as whatever the subject is.

John,
I can't email you the info it is company info. It happens when I recieve mail not send emails.

Thanks
Luis
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LVL 6

Expert Comment

by:nomi17
ID: 13935910
Email data must be encoded in plain text before the message is sent, and it must be decoded to its original format on the receiving end.  So softplus has a point as he mentioned in the first comment.  

Even though you may not have made changes locally to your Outlook settings, maybe changes took place at server level?  Are you the only one receiving these attachments or are other co-workers experiencing the same thing?
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Author Comment

by:luis77
ID: 13936323
I am the only one recieving them.
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Author Comment

by:luis77
ID: 14039857
I upgraded to outlook 2003 and it stopped.
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Expert Comment

by:nomi17
ID: 14040036
Sorry I couldn't be or more help, but I'm glad you found a way to get things working as they should.  I guess an upgrade never hurts!  Good luck.
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Expert Comment

by:softplus
ID: 14040119
Do you think it was an Outlook-Problem or a setting? (just wondering...)
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