Blackberry Enterprise Server 4.0 won't install on Windows 2003 Server in Terminal Server Application Server Mode
I'm trying to upgrade my BES server to 4.0 on a Windows 2003 Server box. When you run setup, it runs in two parts - the first part upgrades the database (no problem), then the second part launches the MSI file to install the BES application.
When we do the second part (or just run that MSI file) I get an error message:
BlackBerry Enterprise Server does not support execution on a Terminal Server in Application Server mode. Please refer to the BlackBerry Enterprise Server documentation for instructions on how to install the software remotely using Terminal Server in Remote Administration mofe. Setup cannot continue and will now exit.
In Windows Server 2000 you could easily change modes by going to Add/Remove Windows components, not touching the checkmarks, and clicking next. It would then re-recognize Terminal Server and give you a choice of which mode to run in... no such luck on 2003. I guess it relies more on Remote Desktop than on Remote Administration mode of TS.
How can I either:
a. Get the BES program to upgrade
OR
b. Get out of Application Server mode completely
In my case, I really don't need the Application Server mode and am not sure how it got in that mode so it's OK with me if we just get back to regular old Windows mode. I tried using Add/Remove Windows components and unchecked Terminal Server but got a scary message that:
"This option removes Terminal Server from your computer. Programs that you have installed while Terminal Server was installed will no longer work and will have to be reinstalled."
This stopped me from uninstalling the Terminal Server component as I really don't want to have to reinstall my other programs!
When we do the second part (or just run that MSI file) I get an error message:
BlackBerry Enterprise Server does not support execution on a Terminal Server in Application Server mode. Please refer to the BlackBerry Enterprise Server documentation for instructions on how to install the software remotely using Terminal Server in Remote Administration mofe. Setup cannot continue and will now exit.
In Windows Server 2000 you could easily change modes by going to Add/Remove Windows components, not touching the checkmarks, and clicking next. It would then re-recognize Terminal Server and give you a choice of which mode to run in... no such luck on 2003. I guess it relies more on Remote Desktop than on Remote Administration mode of TS.
How can I either:
a. Get the BES program to upgrade
OR
b. Get out of Application Server mode completely
In my case, I really don't need the Application Server mode and am not sure how it got in that mode so it's OK with me if we just get back to regular old Windows mode. I tried using Add/Remove Windows components and unchecked Terminal Server but got a scary message that:
"This option removes Terminal Server from your computer. Programs that you have installed while Terminal Server was installed will no longer work and will have to be reinstalled."
This stopped me from uninstalling the Terminal Server component as I really don't want to have to reinstall my other programs!
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Thanks!