Outside users getting message saying that my users have exceeded mailbox storage limit
Posted on 2005-05-05
Some senders are getting errors like this:
Your message did not reach some or all of the intended recipients.
Sent: 5/5/2005 10:48 AM
The following recipient(s) could not be reached:
email@example.com on 5/5/2005 11:12 AM
This message is larger than the current system limit or the recipient's mailbox is full. Create a shorter message body or remove attachments and try sending it again.
<mail.outsideuserdomain.com #5.2.3 smtp;450 5.2.3 Msg Size greater than allowed by Remote Host>
However I do not have any limit on these users. We are restricted by our ISP to 30MB file attachments but a sender could send 30mb attachments to any user all day long. Also the person sending to us is only sending a 6MB file. I have a watchguard firewall and mcafee webshield in between the internet and the email server. This seems to be happening randomly. I have checked with mcafee and they are saying it does not seem to be anything on the webshield side. I have not called watchguard since everything seemed to be working fine when we had 5.5 last year. Any ideas?