Snap Appliance Hard Drive

Posted on 2005-05-05
Last Modified: 2010-04-03

I have a Snap Appliance 1100 and the hardware has recently decided to quit working, the system no longer wants to power on.  Anyhow, I know the data is still good, because I got it to turn on once, but wasn't able to move all the data off of it.  So I am trying to come up with an alternate way to access this data.  I tried connecting the drive to my XP machine, but of course XP doesn't recognize the file system.  Are there any other options?

Thank you

Question by:klog_69
    LVL 95

    Accepted Solution

    Try using it with Linux.

    Not sure linux will understand the file system either, but it understands far more than Windows does.

    If you don't have a linux system, grab yourself a copy of knoppix and boot to it - Knoppix is a complete version of Linux on a CD, no need to install any software, just burn the ISO image properly and boot.

    Author Comment

    I tried doing it with fedora a couple days ago, but I wasn't able to mount it.  I am a newbie to linux, however, so I could have been doing something wrong.  Could you give me a run down in how to mount a hard drive in linux?

    LVL 95

    Expert Comment

    by:Lee W, MVP
    Try it with knoppix - it should automount it if it's mountable.

    Problem is, I think you have to specify the file system if you mount manually - and we're not sure what that is.  Knoppix should be able to handle this automatically though.

    If you prefer, I'd you post a link in a linux topic area to this question and someone with better linux skills than I might be able to help further.

    Author Comment

    I tried Knoppix, but that was unable to automatically mount the drive.  Can anyone else provide some help???

    LVL 16

    Assisted Solution

    We aquired a Snap 1100 from a company we purchased. Nice device 80 gb. It's a propietary software. From what I remember, there's two hd's in the device (hence it's raid options). But unnacceptable for us to use, because what good is raid if you can't switch the hard drive like a server?? Sure, you have data redundency, but if one hd goes, then you have to buy new one. ugh. So I got to take it home for personal use.
    As for recovering data.. even snap appliance .com has a dismal response. i.e. go contact a third party to recover the data.

    You can try bartpe, it's free and can read/write ntfs.
    You can find Bart's Windows PE disk here -  
    A full set off instructions for Barts PE disk on this site -
    LVL 87

    Expert Comment


    No comment has been added to this question in more than 21 days, so it is now classified as abandoned..
    I will leave the following recommendation for this question in the Cleanup topic area:
    Split: leew, craylord

    Any objections should be posted here in the next 4 days. After that time, the question will be closed.

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