Toshiba starts and shows an image of a padlock at start up.

I have a toshiba Tecra S1. When it starts to boot it stops and displays an image of a padlock on the screen. I can not get past this point.
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ssiimmpplleeAsked:
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rajeev_niceConnect With a Mentor Commented:
u sound quite upset with the laptop and the problem...

The Laptop is locked thru CMOS/BIOS Setup and needs the required password to be supplied in order to work. Contact the seller and ask about the password or try "toshiba" as default.

If it works.. gud for you.. otherwise be prepared for some more sarcastic posts...

Good Luck.
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CallandorCommented:
How did you get this laptop?  It has a password lock on it, and you didn't know that?
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Gary GordonSolution IntegratorCommented:
Where did you get this notebook?  
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pcbutlerCommented:
To remove the majority of toshiba passwords you will require a loopback plug. With the loopback in place then reboot the system this will clear the bios/cmos password.
Good luck in finding a loopback plug though.
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ssiimmpplleeAuthor Commented:
Thanks everyone,

I have not worked on many notebooks and am use to bios passwords prompting you. This makes sense now that it has been explained to me. The owner asked me to clean some virus's from the notebook while they were away on holidays. The fact that he did not give me the password must have been an oversight on his part. I will just have to wait till he gets back.




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ssiimmpplleeAuthor Commented:
Understood.

As long as you also understand that your coments were insulting by not asking the question without the remark.
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CallandorCommented:
It's sometimes difficult to see facial expressions or understand intent when posting.  I was not being sarcastic when I made my post, but rather, I honestly wanted to find out if you understood that the laptop was password locked (I don't know your level of technical expertise).  It's clear now that you did not know, and we can all move forward from here.
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ssiimmpplleeAuthor Commented:
Callandor,

Thank you for your explanation. I will post a follow up on the laptop once I have talked to the owner.
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