Roberta Gelb
asked on
Word 2003 Printer Tray Selection Ignored
Greetings..
On our new Exchange network, I have a laser jet 4300 installed with an Envelope Feeder, manual feed tray (Tray 1), the built in tray (Tray 2) and a Tray 3 which holds 1500 pages.
The driver for the 4300 is PCL 5e (60.5.30.4).
On the desktop I am using Word 2003 (SP1), Windows XP Professional.
When I select paper tray 3 in File, Page Setup, I print to Tray 2
When I select paper tray 3 in File, Page Setup and in Print Options Default Tray and in File, Print, Preferences, Paper/Quality Source, I print to Tray 2.
I would very much appreciate any suggestions or assistance you may office.
Thank you.
Roberta
On our new Exchange network, I have a laser jet 4300 installed with an Envelope Feeder, manual feed tray (Tray 1), the built in tray (Tray 2) and a Tray 3 which holds 1500 pages.
The driver for the 4300 is PCL 5e (60.5.30.4).
On the desktop I am using Word 2003 (SP1), Windows XP Professional.
When I select paper tray 3 in File, Page Setup, I print to Tray 2
When I select paper tray 3 in File, Page Setup and in Print Options Default Tray and in File, Print, Preferences, Paper/Quality Source, I print to Tray 2.
I would very much appreciate any suggestions or assistance you may office.
Thank you.
Roberta
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Hi RobertaGelb,
Glad to help :-)
Glad to help :-)
ASKER
Your answer put me on the right track In addition to Tray change, I had to change the Type to either "unspecified" or "auto select" depending on the printer.
I can now write the macro to pick the correct tray for letterhead....Thanks again!!!