[Last Call] Learn how to a build a cloud-first strategyRegister Now

  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1015
  • Last Modified:

can only print one copy

can anyone tell me why my hp laserjet 1320 will only print one copy of anything no matter how many i ask for, i have reinstalled the driver - still the same. i am running windows xp and office xp

1 Solution
Try the option "collate" within the printer driver, sometimes that works.
What happens when you send the follwing commands from DOS to the printer :

Use DOS editor to send

followed by some text .

The Escape sequence ESC&l3X tells the printer to print 3 pages .

You just type the following :

Escape    ' followed by
&            ' followed by
l             ' Uppercase alphabetical L
3             '( number of copies )
X             ' Uppercase aphabetical X

The printer should normally print 3 pages after receiving this .
Once you established the printer is " behaving " properly , you can
try to look at the other possibilities .

I hope that helps .
Actually after that you can just try any other LaserJet driver like LJ4 .
They will still drive the LJ 1320 .

Where are you setting the copy count, in the application, or the print driver?

I would advise setting it in the print driver.

Below is an example for Word:

Select file menu>print

Word's print dialogue comes up. make sure "collate" is UNTICKED, then click the "Properties" button.

In the print driver dialogue, under "advanced" tab, set the copy count, and collate should be ticked here.

If both collate settings are enabled they can, in effect, cancel each other out.
To explain:
If the application collate is ticked, and you set 10 copies, the application tries to generate a single job cosisting of 10 copies.
If the printer collate is ticked, and you set 10 copies, the application generates 1 copy and the printer prints it 10 times.
Obviously the application collate may attempt to generate a very large print job, slow the computer down and take a long time to print.This in tirn may cause the printer to timeout waiting for the end of file message, print one copy and stop.
The printer collate may fail if the printer does not have enough memory.

It may also help to set the spool settings in the driver ( printers folder, right click printer, > properties, >advanced tab) to "start printing after the last page has spooled" this will redice the chance of timeouts.
check the diskspace, of the computer

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now