can only print one copy

Posted on 2005-05-06
Last Modified: 2008-01-09
can anyone tell me why my hp laserjet 1320 will only print one copy of anything no matter how many i ask for, i have reinstalled the driver - still the same. i am running windows xp and office xp

Question by:allig
    LVL 13

    Expert Comment

    Try the option "collate" within the printer driver, sometimes that works.

    Accepted Solution

    What happens when you send the follwing commands from DOS to the printer :

    Use DOS editor to send

    followed by some text .

    The Escape sequence ESC&l3X tells the printer to print 3 pages .

    You just type the following :

    Escape    ' followed by
    &            ' followed by
    l             ' Uppercase alphabetical L
    3             '( number of copies )
    X             ' Uppercase aphabetical X

    The printer should normally print 3 pages after receiving this .
    Once you established the printer is " behaving " properly , you can
    try to look at the other possibilities .

    I hope that helps .
    Actually after that you can just try any other LaserJet driver like LJ4 .
    They will still drive the LJ 1320 .

    LVL 21

    Expert Comment

    Where are you setting the copy count, in the application, or the print driver?

    I would advise setting it in the print driver.

    Below is an example for Word:

    Select file menu>print

    Word's print dialogue comes up. make sure "collate" is UNTICKED, then click the "Properties" button.

    In the print driver dialogue, under "advanced" tab, set the copy count, and collate should be ticked here.

    If both collate settings are enabled they can, in effect, cancel each other out.
    To explain:
    If the application collate is ticked, and you set 10 copies, the application tries to generate a single job cosisting of 10 copies.
    If the printer collate is ticked, and you set 10 copies, the application generates 1 copy and the printer prints it 10 times.
    Obviously the application collate may attempt to generate a very large print job, slow the computer down and take a long time to print.This in tirn may cause the printer to timeout waiting for the end of file message, print one copy and stop.
    The printer collate may fail if the printer does not have enough memory.

    It may also help to set the spool settings in the driver ( printers folder, right click printer, > properties, >advanced tab) to "start printing after the last page has spooled" this will redice the chance of timeouts.
    LVL 1

    Expert Comment

    check the diskspace, of the computer

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