I have an exchange user that is sending email to a few domains. When he sends out, he continually gets undeliverables from our exchange server saying:
Sent: Thursday, May 05, 2005 1:02 PM
To: User Name
Sent: Thu, 5 May 2005 12:20:08 -0400
did not reach the following recipient(s):
email@example.com on Thu, 5 May 2005 13:02:18 -0400
Could not deliver the message in the time limit specified. Please retry or contact your administrator.
I am wondering if the problem is as such:
In our active directory, the user name is firstname.lastname@example.org and the actual real email address is email@example.com. However, the user wanted the firstname.lastname@example.org as their email address. So i made an smtp address email@example.com, but left firstname.lastname@example.org as the default reply to address.
Do you think that since someone sent him email to email@example.com, he hit reply and it sent from j.doe.domain.com, that the recipients exchange server or other mail server blocked the mail since the reply-to address is not the same as the original address it was sent to? I am wondering if this is my problem. It seems that i only have this problem with people that have multiple smtp addresses. By default i leave the default reply-to address as their original firstname.lastname@example.org, and just add email@example.com so they can receive mail on that too.