Outlook prompt when creating a new mail message
Posted on 2005-05-06
Had a user re-install MS Office Pro 2003 (...don't ask me why...) over his current installation. I had to reconfigure his Outlook client. Mail server is Exchange 2003.
The issue is this, when he goes to create a new email and click's on the 'To' to open his address book, a MS Outlook prompt comes up that says;
" A program is trying to access e-mail addresses you have stored in Outlook.
Do you want to allow this?
If this is unexpected, it may be a virus and you should choose no. "
Then there is a checkbox to "Allow access for..." 1 to 10 minutes only..
I've never seen this before. I'm assuming something didn't register properly when he installed the software over the previous installation, and Outlook isn't being recognized as the app trying to access the address book...
Does anyone have any suggestions, or am I gonna have to do a complete uninstall and re-install of the app to clear all the reg keys, files, etc...
Thanks for your help,