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Solarwinds Orion - The one to go for?

Hi all,

We are about to purchase Solarwinds Orion and just before we do, want to get some real-user feedback.

I would really like the bad points rather than the good ones, but anything you think might be helpful in confirming or changing our decision will be rewarded.

Just to put this in context, we want to start offering a managed service whereby we can remotely manage and monitor multiple clients' networks from a single interface.  i.e. We want to charge our customers a fee to watch their networks for problem areas and failures.

If you know of a product that may work better than Orion, please let me know.  

Cost is not an issue.

Many thanks.

James.
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>want to get some real-user feedback.
3-way split....