Posted on 2005-05-06
Last Modified: 2012-08-13
1. I have WIN XP Prof./OFFICE 2003 Prof. and am a single user.
2. I have  two email accounts with two different ISPs, (1) in my own name, say father > and (2) in my son's name son >
3. As usual OUTLOOK would show 'Accounts" next to Send and the outgoing email would show as the sender 'father >' if sent from (1) and 'son >' if sent from (2).
4. However , suddenly the sender is shown as  'father >' both for emails sent on (1) and (2) and replies accordingly only come back on' .
5. This has created problems for my son.
6. I have checked out everything and cannot find any fault in the configuration.
Any advice?
Question by:roameri
    LVL 18

    Expert Comment

    Sounds like the send settingss for the son are not correct.

    Outlook will automatically look for a nother account to send from if the requested account is unable to send.

    Check the outgoing server connections for your son's account.
    LVL 7

    Expert Comment

    In the son's account settings make sure the reply email field has his email address and not yours.  If you are using Outlook make sure there are no rules set up that could be causing this.  And if you are using Outlook you may want to consider setting up 2 seperate Outlook profiles.  One for your son and would for you

    Author Comment

    Dear meintsi:
    Your comment
    " Outlook will automatically look for
    another account to send from if the requested account is unable to send. "
    is new to me. Should not OUTLOOK give this option to me, prior to using an alternative outgoing server ?
    Yes, it is quite likely that at times the outgoing server of son's account does not function as the local ISP which sites it is not the best in the world.
    Dear nytekgirl:
    Yes, In the son's account settings   the reply email field has his email address and not fathers.
    Setting up  2 seperate Outlook profiles would make life complicated as my son is not intetested in extra clicks.

    LVL 7

    Accepted Solution

    Outlook will send the email automatically from the account that is set as the default.  If you want the email to come from your son when he sends it you will have to manually choose his account as the sender each time he sends the email. For example.  Your son is has written a new email.  Before you send it click on the accounts button and choose his account.  The email will be sent from his account and the replies for that email will come to him.  

    Author Comment

    Dear nytekgirl :
    That's how it use to work in the goooood old days before April 27, 2005. But then it changed, I dunno why. No new programs, no new settings. Is OUTLOOK temperamental ?
    LVL 18

    Expert Comment

    << "Should not OUTLOOK give this option to me, prior to using an alternative outgoing server ?
    " >>

    Yes, you would think so.  I have seen this issue before and we are guessing that this mistake is related to the send/receive gruop of "All acounts" which is setup up by default.

    Try to remove the "All accounts group and replace them an individual group for each mail account.  You will probally need to turn off the automatic send and receive and many send the messages.  But then you will have to manually hit it to receive mail too.

    In either case, it's a royal PITA.  Best would be to set up seperate login accounts where each account would have access to it's own instance of Outlook, mail settings, etc..., and this kind of error will not occur.

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