Quickbooks Installtion Problem

Posted on 2005-05-06
Last Modified: 2008-02-01

When I try and install quickbooks 2002 and Quickbooks 2004 I get the error message:

Quickbooks setup has detected that an installation/deinstallation of an application may not be complete.  please restart your computer and then re-install  quickbooks. you must restart your computer..."

The reason I have tried to re-install was that my installation of QB2002 stopped working.  I suspect a clash with maximizer CRM.   anyway i tried re-installing 2002 but got the above error.  I tried uninstalling then re-installing 2002 but got the above error.  I tried upgrading to QB 2004 but got the same error.

I have also unistalled maximizer, as well as the associated pervasive sql software, but that made no difference.

Implemented suggestions on the QuickBooks website (topic Q7564) but got no joy.
This solution involved updating windows via the update feature.

I'm trying to avoid calling the quickbooks helpline and paying $4.95 per minute for a tech who is going to tell me to reformat and reinstall windows.  Although I did look at their knowledgebase and can't seem to find anything useful.

Any ideas how to install quickbooks on my PC?

Question by:delphinewbie
    LVL 16

    Expert Comment

    by:Sohel Rana

    This knowledge about incomplete install or uninstall may solve your problem :

    LVL 1

    Author Comment

    Problem solved by quickbooks tech support.

    Installed while in safe mode worked :)
    LVL 16

    Expert Comment

    by:Sohel Rana
    No Problem :)
    Points should be refund to the asker.


    Accepted Solution

    Question Closed, 250 points refunded.
    Community Support Moderator

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