Proxy error
Windows domain/LAN
I have installed an RSS reader on my workstation.
In the reader I have ticked the box to use the proxy server. I also said to import my settings from Internet Explorer. This populated the server address and port box.
When I try to connect to a feed I get an alert box saying proxy error.
Any idea what would be causing this?
I have installed an RSS reader on my workstation.
In the reader I have ticked the box to use the proxy server. I also said to import my settings from Internet Explorer. This populated the server address and port box.
When I try to connect to a feed I get an alert box saying proxy error.
Any idea what would be causing this?
ASKER
It is an application pop-up with nothing more to offer than "proxy access denied"
Yes we definately use the proxy to "get out"
Yes we definately use the proxy to "get out"
Can you get to RSS feed via your standard web browser. If you plug the RSS address into your web browser, you should see the raw XML. If you get an access denied error message there, it is because your proxy server is blocking the URL for some reason.
If you can get the XML in your web browser, you could try manually setting the proxy in the RSS Reader. To do so, open Internet Explorer, go to Tools >> Internet Options. Click the connections tab then the Lan Settings Button. In the proxy server section, note the IP address and port. Plug these settings in to your RSS Reader manaully (rather than importing them), and see what happens.
One more thought, do you ever use Internet Explorer. If whoever is forcing the proxy on you wants you to use Firefox, they could have put bogus proxy settings in your Internet Explorer (assuming they have this type of access to your machine).
If you can get the XML in your web browser, you could try manually setting the proxy in the RSS Reader. To do so, open Internet Explorer, go to Tools >> Internet Options. Click the connections tab then the Lan Settings Button. In the proxy server section, note the IP address and port. Plug these settings in to your RSS Reader manaully (rather than importing them), and see what happens.
One more thought, do you ever use Internet Explorer. If whoever is forcing the proxy on you wants you to use Firefox, they could have put bogus proxy settings in your Internet Explorer (assuming they have this type of access to your machine).
ASKER
Yes I can go to the URL in IE and see the XML.
I went through that exercise earlier to add a feed of my own rather than trying to connect to one of the ones that is packaged with the reader. Same result.
Have checked the IE, connection, lan settings and they are identical to the settings in the reader. We are an IE only organisation. Well except for me - I also use FF to check sites that I design. I have no problems accessing the web (via the proxy) in FF which has also inherited the connection settings from IE.
I went through that exercise earlier to add a feed of my own rather than trying to connect to one of the ones that is packaged with the reader. Same result.
Have checked the IE, connection, lan settings and they are identical to the settings in the reader. We are an IE only organisation. Well except for me - I also use FF to check sites that I design. I have no problems accessing the web (via the proxy) in FF which has also inherited the connection settings from IE.
I'm assuming that the reason you are posting here is because you can't talk to the guys responsible for managing the proxy. If you can, that's your best bet.
Sounds like it must have some kind of incompatibility between your organizations proxy server and the RSS reader, probably related to an access control mechanism on the Proxy Server that the reader does not know how to handle.
A few more questions:
What RSS reader program are you using?
Do you know what software is being used for your proxy server?
Do you know if you proxy server requires any authentication, and if so what type?
Sounds like it must have some kind of incompatibility between your organizations proxy server and the RSS reader, probably related to an access control mechanism on the Proxy Server that the reader does not know how to handle.
A few more questions:
What RSS reader program are you using?
Do you know what software is being used for your proxy server?
Do you know if you proxy server requires any authentication, and if so what type?
ASKER
I can but I wanted to rule out any client-side problems first.
1. FeedReader
2. Borderware (I think!) we also have Web Marshall in place
3. Yes. I'm pretty sure it is NTFS
1. FeedReader
2. Borderware (I think!) we also have Web Marshall in place
3. Yes. I'm pretty sure it is NTFS
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
No username required when using IE.
I'll pop along to the network people and put it in their laps.
I'll also have a readup at Sourceforge.
Cheers!
I'll pop along to the network people and put it in their laps.
I'll also have a readup at Sourceforge.
Cheers!
Also, do you know for sure that you should be using a proxy server?