Disconnecting problems with Linksys router

Posted on 2005-05-08
Last Modified: 2013-12-14
Our network is comprised of 15 XP Pro boxes. We're currently using Look Communications 3.0Mbit ADSL sevice (Speedstream DSL Modem??). This setup had been running flawlessly for over a year and a half. About to weeks ago we had several power flickers over a few days, after the last outage our internet died, but the network was still running as normal. I then replaced our old BEFSR81 Linksys router, with a BEFSR81 Linksys router version 3 with firmware Version : 2.50.2. At first everything seemed to be back to normal, until we found our internet connection dropping every several hours. The only way to get the router to reconnect was to turn the dsl modem off and on again, then for several hours we were good again. I had the new router setup exactly as the previous one was. When the internet is on, it is running at full speed. I have the Keep alive set to 20.

Is their an older fireware version that I can try or is there another solution to this that I could try.


Question by:MCIce_2004
    LVL 6

    Accepted Solution

    I would start by just replacing the router...probally better than downgrading the firmware...I would also recommed that you use a mid level router....Like a Netopia 3387 or 3387w(if you want wireless).  We have much better results with these routers than the over the counter Linksys or Dlink.
    LVL 40

    Expert Comment

    I would look at the DSL modem itself, and ask Look to replace it..  especially since this happened after a power surge.  


    Expert Comment

    Another solution that has worked for me with Linksys and D-Link routers is to put a UPS under the router. I have discovered (long story) that they are very susceptible to problems with power dips. Try this: when you go out, if you can stand to lose the data in the router, do a long reset on the router only (use a paperclip to hold in the reset button on the router for 10 seconds with the router powered). DON'T REBOOT THE DSL ROUTER when you do this. If that gets you back online (after re-entering any static network information for the router), try the UPS solution.

    Featured Post

    Better Security Awareness With Threat Intelligence

    See how one of the leading financial services organizations uses Recorded Future as part of a holistic threat intelligence program to promote security awareness and proactively and efficiently identify threats.

    Join & Write a Comment

    Suggested Solutions

    Title # Comments Views Activity
    Access Router Without Admin Password 3 141
    cat 5e vs. cat 6 cable 6 275
    Dlink Router DSL-2730U 7 264
    Draytek 2860 load balancing 6 17
    This solves the problem of diagnosing why an internet connection is no longer working. It also helps identify the likely cause of the lost connection if the procedure fails to re-establish your internet connection. It helps to pinpoint the likely co…
    Sometimes you have to pull out old tricks to get a new firewall to work… While we were installing a new Sonicwall at a customers site we found that sites they were able to visit before were not working.  It seemed random and we could not understa…
    In this sixth video of the Xpdf series, we discuss and demonstrate the PDFtoPNG utility, which converts a multi-page PDF file to separate color, grayscale, or monochrome PNG files, creating one PNG file for each page in the PDF. It does this via a c…
    Internet Business Fax to Email Made Easy - With eFax Corporate (, you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…

    730 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    18 Experts available now in Live!

    Get 1:1 Help Now