Outlooks duplicates messages with rules

Posted on 2005-05-09
Last Modified: 2010-04-08

Im trying to create a set of rules that filters out an inbox into a set of sub folders. Although, for some bizzare reason outlook seems to be duplicating emails...
for example:

Rule 1= when email arrives and If subject = A or B, MOVE email to Folder X.
Rule 2= when email arrives and if subject = C or D, MOVE email to folder Y.
Thus if an email arrives with subject A,C its copied to both folders X & Y.

I dont want this. I want some sort of order of precedence whereby Rule 1 is executed before rule 2- and if it checks out to be true then the email is MOVED to X. thus rule 2 has no email to take action upon, and thus it is ignored and no duplicates are created.

I tried to set the order the rules are executed in in the rule settings window, but this seems to make no real difference.

Is there an option to fix this, a patch? anything?
a 3rd party component?

Question by:mnamiri
    LVL 11

    Accepted Solution

    Re-create the rules, and at the end of the first rule add the "stop processing more rules" and give it a try.

    That should solve your issue.



    Author Comment

    would that not stop the riles from processing indefinately?
    LVL 18

    Assisted Solution

    No. The tag only stops the processing of all other rules after a valid rule which has the " and stop ..." tag applied.

    This is where rule order becomes important.
    LVL 11

    Expert Comment

    As Meintsi has mentioned...

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