mnamiri
asked on
Outlooks duplicates messages with rules
Hi,
Im trying to create a set of rules that filters out an inbox into a set of sub folders. Although, for some bizzare reason outlook seems to be duplicating emails...
for example:
Rule 1= when email arrives and If subject = A or B, MOVE email to Folder X.
Rule 2= when email arrives and if subject = C or D, MOVE email to folder Y.
Thus if an email arrives with subject A,C its copied to both folders X & Y.
I dont want this. I want some sort of order of precedence whereby Rule 1 is executed before rule 2- and if it checks out to be true then the email is MOVED to X. thus rule 2 has no email to take action upon, and thus it is ignored and no duplicates are created.
I tried to set the order the rules are executed in in the rule settings window, but this seems to make no real difference.
Is there an option to fix this, a patch? anything?
a 3rd party component?
thanks
Im trying to create a set of rules that filters out an inbox into a set of sub folders. Although, for some bizzare reason outlook seems to be duplicating emails...
for example:
Rule 1= when email arrives and If subject = A or B, MOVE email to Folder X.
Rule 2= when email arrives and if subject = C or D, MOVE email to folder Y.
Thus if an email arrives with subject A,C its copied to both folders X & Y.
I dont want this. I want some sort of order of precedence whereby Rule 1 is executed before rule 2- and if it checks out to be true then the email is MOVED to X. thus rule 2 has no email to take action upon, and thus it is ignored and no duplicates are created.
I tried to set the order the rules are executed in in the rule settings window, but this seems to make no real difference.
Is there an option to fix this, a patch? anything?
a 3rd party component?
thanks
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As Meintsi has mentioned...
ASKER