Can't access shares from server console.

Posted on 2005-05-09
Medium Priority
Last Modified: 2010-05-18
Recently our windows 2000 server tanked. Fortunately, we had been using robocopy to a NAS device as an additional backup. We then brought in a new 2003 server and used robocopy to get the files onto the server. All went well and we got the new server configured and on-line. The only issue we are experiencing now is that when I try to access shares on the server from the server as in Start>Run \\servername\sharename, I get the following error:

\\servername\sharename is not accessible. You might not have permission to use this network resource. Contact the administrator of this server to find out of you have access permissions.

Configuration information could not be read from this domain controller, either because the machine is not available, or access has been denied.

However, all users on the lan are able to access the shares without issue. I can also get into the folders via windows explorer and drill down to files in all shares. I have looked at the permissions and re-permissioned the folders from the top down, taken ownsership of the files as the admin and even removed the share and created it again, setting the permissions.

I will admit that it is possible that I did not permissions the folders I tested correctly, but I don't think this is the case.

Any ideas?
Question by:mstumpo
  • 4

Expert Comment

ID: 13960488
Did you use the same machine name from the tanked 2K machine?

Are you using DNS records to allow people to use multiple names to resolve to the 1 machine?

If on the machine, can you open \\localhost\sharename  ?  If you can, then this may direct you to a naming problem.


Author Comment

ID: 13960686
Yes. We transferred the FSMO roles from an additional DC and then promoted the new server with all the FSMO roles.

DNS is setup in the usual way (DNS requests point to the servers IP) and DNS has forwarders for any requests.

Using Localhost, FQDN and IP all allow me to get to the shares from the server.


P.S. Now a user is telling me that when accessing the shares, he gets the same error message listed above.

Expert Comment

ID: 13961299
How many DNS servers do you have?  And have you done lookups against them for this server?

Accepted Solution

ITDharam earned 500 total points
ID: 14490193
I was providing direction towards a solution with more than 1 comment so far, my efforts are worth something even if the requestor failed to respond.

Expert Comment

ID: 14537224
TheLearnedOne, obviously this is an innapropriate way to award points, I'd rather not have them.  This question shouldn't be PAQ'd, so I change my recommendation to a delete, no refund.

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