NetGear FVL328 with Static IP and NetGear Prosafe Client over NetGear DG834 VPN Passthrough Router - cannot browse

I have set up a VPN which enables me to ping any IP device on the central network from a remote location using a Windows 2000 laptop. I can connect to the POP email server from Outlook 2000 and configure it using NetMeeting. What I can't do, though, and this is driving me wild, is BROWSE the remote network or log on to the Windows 2000 server and acess its shares. I have tried using WINS, connecting to shares using IP addresses and all sorts of other things. BROWSING is what I NEED because it's the whole point of the exercise!!
mjlaneAsked:
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Jim Dettman (Microsoft MVP/ EE MVE)Connect With a Mentor President / OwnerCommented:
Glad to hear that your on your way...

Jim.
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Jim Dettman (Microsoft MVP/ EE MVE)President / OwnerCommented:
mjlane,

  There are a large number of issues invovled here.  For example, firewalls, ISP's blocking NetBIOS broadcasts, network protocols, domains/workgroups involved, etc.

  Right now what you have is a basic connection between two networks.  What it boils down to is that your not getting name resolution on the centeral network.  All your IP stuff will work, but nothing that's based on a name.

  Beyond that is the browsing, which means getting a logon to the domain at it's simplest.

  I'm not sure what your ultimate goal is, but it may be simplest just to use a remote desktop connection over the VPN to a pc and then do what you need to do from there.

Jim.

 
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mjlaneAuthor Commented:
Thanks for the comment.

What I really need is to access MS-Office files and Accounts data that is on the network shares from a remote site. I can use NetMeeting to remotely manage a desktop but the speed is not ideal, especially in word processing etc. where its easy to type ahead and get a bit lost.

I understand your comment about name resolution, but I thought that I might be able to work around it by mapping to the share using the IP address of the server but this doesn't work. It's frustrating to be so close to the solution (i.e. being able to ping the server but not being able to access any resources).

If you can offer any further ideas or suggest somewhere/someone else I would be very grateful.

Mike
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Jim Dettman (Microsoft MVP/ EE MVE)President / OwnerCommented:
Mike,

 Aplogies for not getting back sonner.

<<What I really need is to access MS-Office files and Accounts data that is on the network shares from a remote site. I can use NetMeeting to remotely manage a desktop but the speed is not ideal, especially in word processing etc. where its easy to type ahead and get a bit lost.>>

  Actually, unless your going to copy the files over to your local drive, your better off with a remote control type of setup.  If you don't do that, you risk corruption of the files if the connection has a problem.

  As far as Net Meeting and other remote control products, there is always a setting or settings that you need to make based on the speed of your connection.  If this is set incorrectly, things might not work as well as they could.

<<I understand your comment about name resolution, but I thought that I might be able to work around it by mapping to the share using the IP address of the server but this doesn't work. It's frustrating to be so close to the solution (i.e. being able to ping the server but not being able to access any resources).>>

  You cannot map to the share with \\<ip address>\<share name>?  Is security set to everyone?  If not, you'll need a valid login to access the share, IP or not.

Jim.
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mjlaneAuthor Commented:
Jim,

Thanks for getting back to me. A strange thing happened last week. I had to rebuild our Windows 2000 server because I screwed it up trying to unload some Windows updates. I spent 2 days applying service packs etc. and trying to build it as it was before but I still can't get rid of some of the errors in the log file but these are minor issues. After the rebuild, I went to the remote site and logged in over the Netgear VPN - to my amazement I could access all the shares and all the server resources. There must have been something in the server setup which was causing it to throw out the requests from the remote client. I haven't changed any router settings.

I'm tempted to ignore the errors on the server and "let sleeping dogs lie" in case I configure back in the previous problem.

Your response to my email was much appreciated and I take on board your comments about accessing files remotely. I have no idea how my problem was fixed but I'm just glad it's gone away, for now!

Mike
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