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How to I stop Symantec Antivirus Corporate Edition 10.0 from performing a startup scan every time I reboot?

Posted on 2005-05-09
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How to I stop Symantec Antivirus Corporate Edition 10.0 from performing a startup scan every time I reboot?
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Question by:siberia1997
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Expert Comment

by:gonzal13
ID: 13997433
I have Norton antivirus 2005
There it has the following option:
Under MISC:
'Scan system files at start up'

The scan is invisable to the start up. The program does not have an option to do a full scan at start up. The other two revisions 2003 and 2003 also do not have this option.

Therefore I would assume your version must have this option that you manually must uncheck.
It would not make sence to force you into a comple HD scan upon start up.

gonzal13(joe)
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Author Comment

by:siberia1997
ID: 13997796
Joe,

Thanks for your help.

Actually, there is a way to stop it, and I'm only replying so that others who've run across this issue will know how to deal with it.

Symantec says that there is no way within the program to turn off the startup scan.  However, here is a workaround they suggest.  If you have SAV CE 10.0 on a client machine, uninstall it.  Install SAV CE 9.0.  (If you didn't have 9.0 before you upgraded to 10.0, you might be out of luck.)  Create a registry entry in: HKEY_CURRENT_USER\Software\Intel\LANDesk\VirusProtect6\CurrentVersion\CustomTasks: right-click in the right pane and click on "New", then "DWORD Value".  Name the Value, "CreatedUserQuickScan" and assign the value the number "1".  (You can double-click on the entry, which will let you modify a field named, "Value data".)  Next, roll out the SAV CE 10.0 on top of the 9.0 version on the client.  Restart the client computer, open up the user interface of the client (double-click on the Symantec shield in the system tray, if it's turned on, or open the UI through Programs, Symantec Client Security, Symantec Anti-virus), click on Histories, Scan History and you should not see a startup scan running.

Siberia1997 (shaugn)
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Expert Comment

by:InterWorks
ID: 14581524
About the Quick Scan feature in Symantec AntiVirus Corporate Edition 10.0

Situation:
This document describes the new Quick Scan feature in Symantec AntiVirus Corporate Edition 10.0.

Solution:
A Quick Scan is a fast scan of the following:

Files loaded into memory
Common virus and security risk loading points, including registry keys and startup files

By default, a Quick Scan runs when you start the computer, when new virus definitions arrive, and at the beginning of any manual or scheduled scan. You can also run a Quick Scan on its own.

To run a Quick Scan on the local computer
Start Symantec AntiVirus.
Click Scan > Quick Scan.
Click Options.
Under File Types, make sure that All types is selected.
Under Scan Enhancements, check Scanning for traces of well-known viruses and Security Risks.
Click OK.
Click Scan.

To start a Quick Scan on a computer from the Symantec System Center
Start Symantec System Center.
Unlock the server group.
Right-click the computer that you want to scan, and click All Tasks > Symantec AntiVirus > Start Manual Scan.
Select Quick Scan.
Click Options.
Under File Types, make sure that All types is selected.
Under Scan Enhancements, check Scanning for traces of well-known viruses and Security Risks.
Click OK.
Click Start.

To enable or disable the startup Quick Scan in Symantec AntiVirus 10.0.1 or later
Start Symantec System Center.
Unlock the server group.
Right-click a server group, client group, or server, and then click All Tasks > Symantec AntiVirus > Client Administrator Only Options.
On the General tab, under Scan Options, do one of the following:
To enable the startup Quick Scan, check Run startup scan(s) when user logs in.
To disable the startup Quick Scan, uncheck Run startup scan(s) when user logs in.
Click OK.

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Expert Comment

by:InterWorks
ID: 14581528
Technical Information:
Information about Symantec AntiVirus 10.0.0
You cannot disable the Quick Scan that runs when you start the computer in Symantec System Center 10.0.0 or in the program interface. You can remove the startup Quick Scan by importing a registry key. You can prevent the creation of the startup Quick Scan before installing clients by importing a registry key.
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