Win 98 SE and AOL 8 problem
Posted on 2005-05-10
I didn't know under which "channel" to place this question. If it should not be under WIN 98, please direct me or the question to the appropriate area.
This is WIN 98 SE DELL Inspiron 3800 with 64 MB of memory. Installed is a Linksys wireless G PCMCIA card connecting to a Linksys G wireless router. AOL is the primary email and search engine. The only other major program installed is WORD and WORKS and both of these have been removed from STARTUP to increase available resource. I have not yet gotten the system stable enough to install a virus engine or a spyware engine.
AOL 8 primary screen was producing a cursor (arrow) which almost immediately changed to an hour glass at very short cycles. Other parts of the system were acting "corrupt" so I decided to completely restore the operating system (with format) from the DELL recovery CD. All Microsoft critical updates were also installed. the Linksys PCMCIA card installs properly and browsing sites with Windows Explorer is working OK. AOL 8 installs satisfactorily but upon signing on and getting to the primary screen with options for mail etc., the cursor again continually changes from an arrow to the hour glass. This frequency is approximately a change every 1/8 to 1/4 of a second. Upon attempting to write an email, the system is apparently consuming so much resource that one can only key a character or two at a time.
I've spoken with AOL 3 times and they have not solved this problem. Their suggestions included removing programs from the startup (which I did), resetting AOL fonts (which I did), resetting the AOL cache (which was done), and resetting the dial up communications (done even though this connects via a LAN). A couple of times, I did get a Explorer failure upon shutdown of AOL which has a "details" message indicating that SENS.DLL is corrupted. Further search on this suggests reinstalling the WINSOCK32.DLL which I've done and that seems to handle the problem.
One thing i've noticed is the frequency of the PCMCIA adapter card lights. The "link" light seems to flash much more than I would expect but this may only be an observation related to the changing cursor and perhaps it normally flashes frequently.
Any suggestions you may offer will be appreciated. This system does not have enough memory to go to AOL 9 which I think most of you know is a memory hog. Thanks.