WinXP Pro Installation Error: File \i386\biosinfo.inf could not be loaded.

Posted on 2005-05-10
Last Modified: 2011-08-18
I'm trying to install WinXP on an empty harddrive, when I start the installation process I get:

File \i386\biosinfo.inf could not be loaded.
The error code is 1024
Setup cannot continue. Press any key to exit.

I tried partioning the HD with FDISK (from WIN ME BOOT DISK) then reformatting the HD but still have the same problem.
Question by:hansam
    LVL 20

    Expert Comment

    Typically there are one of two things going on here.

    Either you have a problem with your RAM or something is wrong with the CD (or the CD-ROM Drive).

    Try a memory testing application to make sure everything is in order. I personally like memtest86...

    hope this helps.
    LVL 1

    Author Comment


    I installed WIN98 correctly, my WIN ME Bootdisk created a ramdrive fine. I was able to access the bootinfo.inf file on a seprate computer fine, however on the WINXP machine if I try to goto dos and use edit to open the file it just sits there and doesn't do anything.
    LVL 14

    Expert Comment

    Some older CD drives are incompatible with the newer OS setup programs.  The symptom I experienced is just as you describe - it goes along fine for a while, then at some point just fails to read the CD.  Try a newer CD drive for the install.  It doesn't even have to be that new, most 4x drives work and anything faster than that certainly will.  Once the installation is complete, the old CD drive will most likely function normally in the running OS.  It's just the setup that causes problems.

    I have experienced this with 4x cd drives occasionally.
    LVL 1

    Author Comment

    Thanks CK,

    However Its a Dell 8300.

    The previous owner ripped out a SATA hard drive and I installed an IDE HD.
    LVL 13

    Accepted Solution

    First using a lint free cloth wipe radially the  cd rom and try the cd rom.
    if necessary make a copy of the cd rom with the verify option on.

    Now if you get the message, just insert the other cd rom you just made. Possibly the file in question was read correctly.


    Expert Comment

    What resolved the issue for me on an already installed version of XP HDD, HDD had crashed. I used the windows recovery disc and ran chkdsk /p. This resolved the issue at least temporarily. I was able to then grab all pertinent files and save to flash drive. I haven't done any further TS on the disc, but at least did not have to send the disc to disc recovery vendor.

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