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Running Zenworks 6.5 Remote Control with Workstation Manager disabled. Middle Tier server is available.

Posted on 2005-05-10
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Last Modified: 2013-12-03
I have installed in my test environment a Netware 6.5 server with eDir8.7.3.3. I also installed Zenworks 6.5 Desktop Management server as well as Middle Tier Server on the same box.  

I installed Zenworks Management agent  6.5 on my XP desktop. I have conducted the following tests:

- Authenticate to eDir thru Middle Tier via ZFD Agent 6.5 with workstation manager running - successful. Policies are applied and remote control works.

- Authenticate to eDir thru Middle Tier via ZFD Agent 6.5 with workstation manager disabled.  Unable to remote control the machine. I receive this  "error 1456: The Remote Management Agent failed to read the information from the eDirectory server. Verify that the workstation object is valid and the middle tier server is up and running." when I try remtoe control.

- Authenticate to eDir  using Novell Client 4.9 SP2. ZFD Agent 6.5 installed and workstation manager running - successfull. Policies are applied and remote control possible.

- Authenticate to eDir  using Novell Client 4.9 SP2. ZFD Agent 6.5 installed and workstation manager disabled. Remote control not possible. I receive this  "error 1456: The Remote Management Agent failed to read the information from the eDirectory server. Verify that the workstation object is valid and the middle tier server is up and running." when I try remtoe control.

My question here is. How do I get remote control to work with workstation manager disabled on (1) the target location and (2) both target and controlling workstation.

Both workstations have been imported. I ran zwsreg.exe manually.




 
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Question by:jeottum
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by:ShineOn
ID: 13972685
Zenworks remote control needs to have the workstation authenticated to the server, which is one of the workstation management functions the workstation manager does.  Workstation policies is one of the other functions of the workstation manager.

As you are finding out, the workstation manager is what allows you to manage the workstation.  Without the workstation manager, all you have is an application launcher.

Why do you want to manage workstations with the workstation manager disabled?
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by:ShineOn
ID: 13988215
Hello?
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by:jeottum
ID: 13989464
Thanks for commenting ShineOn.  Workstation Manager (WM) is disabled because I have users who authenticate to both NDS and AD. We have Zenworks policies running which has DLU. If the DLU is applied to users who also authenticate to AD, a local account will be created on their PC and they will eventually authenticate locally and not to the domain.

Trying to avoid creating a separate policy package that does not have DLU.
 
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ShineOn earned 1500 total points
ID: 13989913
I think it would be best to make multiple policies.  If you have users that are not AD members and never will be, thus requiring DLU, you don't want to only have one user policy for everyone.

In fact, I'd suggest that there should be a separate user policy package that only has your DLU policy in it, and only those users that need DLU should be associated to that policy.
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by:ShineOn
ID: 13989923
(and remove DLU policy from any other user package, of course.)
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