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Basic Exchange 2003/Outlook Express - creating public/global address books.
I'm using Exchange Server 2003 and can't seem to find a basic tutorial on (a) adding email addresses to the Global Address Book and (b) setting up a public address book for external addresses. Sounds simple enough, but the server has Outlook Express installed and I'm not sure quite where to start.
I can create public folders and see the Default Global Address List in Exchange System Manager but I cannot actually add email addresses in there.
I had thought that if you create a public folder there, it should show up on Outlook on the server and then you can use Outlook to add in addresses to that public address book. I don't know how to manipulate the Global Address list at all. Is it restricted to actual users or can you put any address in there that you like?
Any advice would be greatly appreciated.
I can create public folders and see the Default Global Address List in Exchange System Manager but I cannot actually add email addresses in there.
I had thought that if you create a public folder there, it should show up on Outlook on the server and then you can use Outlook to add in addresses to that public address book. I don't know how to manipulate the Global Address list at all. Is it restricted to actual users or can you put any address in there that you like?
Any advice would be greatly appreciated.
ASKER
Thank you. I logged into my own Outlook 2003 and can see the Global Contacts in my Address book drop down list. I can aslo see the "Customers" folder I created under "Public Folders" in ESM. However, from Outlook, I cannot add in an address or add the "Customers" as an option under "Contacts".
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Cheers... yes, I had the address books almost set up, just on the last step.
This is populated automatically, so you just need to add accounts into your Active Directory and these will appear in the GAL. You can add both internal users (normal user accounts) or create contacts for external users in the AD and these will also appear in the GAL.
For you public address book - this is a normal way of doing it. You just need to use Outlook (being the exchange email client) not outlook express. So do it from a workstation, or use OWA on the server (bit of a hassle).