I have a user who is using Microsoft outlook 2003 through an exchange 2000 server. He has been granted permission to send on behalf of a sales email address. He has two accounts setup in Microsoft outlook (his own account and sales)
Another user has the same setup and also access's the sales email address.
When he receives a mail for sales if he replies to it, the mail goes into his own sent items as oppose to the sales sent items so when the other user logs in he can't tell if the mail has been replied to or not.
Is it possible for both users to be able to reply to sales mail's with the reply going to the sales sent items as oppose to their own?