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  • Status: Solved
  • Priority: Medium
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Email Downloading

I am using Xp Pro Sp2 with Office 2003 Pro on my laptop. My antivirus is Bitdefender 8 Pro Plus. My pc is virus free and problem free.
I have been experiencing a problem downloading my email for a while now. I am connecting via analog on a 52kbps line. I cant download messages of size ib 500kbps which is very small my ISP says I am the only one experiencing the problem they reset my account but the problem still exists. Can you help me please.
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gnoble786
Asked:
gnoble786
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1 Solution
 
shantelechyCommented:
Please try telling Bitdefender to NOT scan incoming mail. This would be the fairly common (in my experience) solution.

Your ISP should scan all mail on the server anyways. You may want to ask them first, but I've worked for an ISP and the solution I'm suggesting was a very common fix, usually with Norton Antivirus though. (overzealous antivirus programs)
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gnoble786Author Commented:
What if a virus get pas my ISP and I will be screwed if my antivirus is not scanning incoming mail?
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gnoble786Author Commented:
Does nobody have a solution I have tried to not scan incoming mail but it dont work
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