I have a client who says she is having a problem with Outlook 2003. She states that her emails in the inbox are changing from Bold to regular text which makes her believe she has read the email. She says she is missing important emails because she believes she has reviewed the email when she has not. Is there a reason for this or is there a solution for it. I can't find an answer in any books I have. She leaves Outlook running in the background.
They are on Windows XP Pro Client
Server 2003 with Exchange
Oultook 2003 with Office