Modem cannot dial - "Only analog lines are supported"
Posted on 2005-05-11
I have a Dell Inspiron 510m laptop running WinXP Home SP2. It comes with a Broadcom BCM V92 56K modem, drivers are version 3.5.25.
When I instruct the modem to dial, it refuses and a dialogue is displayed: "Connected phone line is not comatible with this modem. Only analog phone lines are supported". I work with modems alot of the time, so I know the difference between Analog and Digital. I have several analog phone exchanges to test on, and it does not work on any of them (Direct line, company PABX, 2 test exchanges).
If I unplug the phone lead and make it blind dial, then it dials OK. Clearly there is something about the analog lines that makes the modem see 'digital'.
From my research, this does not seem to be a problem other users of this modem are suffering from, so I suspect the hardware may have a fault. But I am rather hoping that that someone can suggest different drivers or a setup string that will get me round this.
Thanks for any help.