WinZip problem via Citrix ICA client

Posted on 2005-05-11
Last Modified: 2012-06-27
Hello... we have published an application vis Citrix MetaFrame XPe... When users login via ICA client over the browser and try to open a .zip file from that application, WinZip always starts in setup mode, where the users has to finish the installation. WinZip is installed on the server, but not sure why it prompts again and again via ICA client to complete installation for the users. Pls help???????????
Question by:yasmagic
    LVL 1

    Expert Comment

    If one user finishes the install, does it still prompt the next time they try to open a .zip?
    Although it sounds obvious, have you tried re-installing it on the server getting a different version?
    LVL 23

    Expert Comment

    by:Mohammed Hamada
    Try once the installation is finished to delete everything in the temp...
    Or copy the whole setup file to the client.
    LVL 1

    Expert Comment

    copying the whole setup file to the client will not fix many problems, because on a large scale network, installing a program on everyones username which is probably disabled from user initiation is very impractical, maybe on a small windows 2003 server based network it would be a good solution.

    Author Comment

    Thanks guys... I have fixed the issue by myself... The problem was that WinZip's user registry settings are not preserved between sessions, and so WinZip was repeating the installation process again and again via Citrix ICA client. The following steps were taken to correct this problem:

    1) Create a plain text file called, "AUTOINST.TXT" and place it in the WinZip folder. This file contains the exact phrase, "I agree to the WinZip Computing License Agreement". (Without quotes)

    2) Delete the file WZSHLEXT.DLL from the WinZip folder as WinZip 7.0 was first installed and then upgraded to 8.1 for licensing reasons.

    3) Add the following line in C:\Winnt\System32\usrlogon.cmd

              c:\progra~1\winzip\winzip32.exe /autoinstall

    The above is needed to avoid a blank WinZip window appearing in Citrix.
    LVL 23

    Expert Comment

    by:Mohammed Hamada
    Glad you solve it Yasmagic.

    Accepted Solution

    PAQed with no points refunded (of 500)

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