Veritas 9.1 Rev.4691 Stand Alone hangs Veritas while trying to eject
Posted on 2005-05-11
Veritas9.1 has been a nail biting/hair pulling challenge for me and I could use some advice please.
Hardware/ Software Backgroud:
Veritas 9.1 Rev.4691 SP2 Installed. Ran Repair feature as well
Windows BSE Premium 2003 Version 5.2 Build 3790
Exabyte VXA-2 SCSI Tape Drive Stand Alone. Driver: Veritas 3.21.34b
Quantum DLT SCSI 8000 Tape Drive Stand Alone. Driver Quantum 2.5.0 has latest firmware installed
SCSI Card: Adaptec 29160 Ultra160 Driver: Provider Microsoft ver. 5.2.3790.0
This all started with my Quantum hanging at 99%.
Action Taken for solution: I updated Quantum firmware, Turn off verify option, and turned off eject option, recreated job, and device. The Quantum has an eject button on the stand alone.
After repairing the Quantum issue my Exabyte stated hanging at the end of the backup with the verify option off, job has been recreated, Veritas repair option.
The log shows the job is completed but in monitor it shows as running.
Eject option is on because that’s the only way I can get the tape to eject but it hangs the backup when it did not before. When I turn off the eject option Veritas works fine and performs the backup 100%. The issue is I’m unable to get the drive to eject with the eject option on. Even after the job completes then I perform a job to eject the drive it hangs and I have to stop all the Backup Service than restart it again. Veritas has been an ongoing challenge just to get everything working right one issue after another. I was going to download the Exabyte driver , but on there website it says the following:
CAUTION!: Commercial backup applications (ArcServe, BackupExec, Retrospect, etc.) require their own drivers to work correctly. The following driver, provided by Exabyte, is to be used only with an Operating Systems' built-in backup application. Once the following driver is installed, commercial backup applications will not work properly.
• Install this driver only if specifically instructed to do so by your backup application's developer.
• Removal of this driver, once installed, is extremely difficult.
Thanks Experts for your Help..