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"Travel~1 Unspecified Error" suddenly appears on the screen on a Windows XP computer running Outlook Web Access

Posted on 2005-05-12
Medium Priority
Last Modified: 2010-04-08
"Travel~1 Unspecified Error" suddenly appears on the screen on a Windows XP computer and replicates about 20 times in small pop boxes, before eventually disappearing. The computer has recently been upgraded to use Outlook Web Access and the error started appearing at the same time.
Question by:itcroydon
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LVL 21

Expert Comment

ID: 13993024
When do the error messages appear?  On bootup?  On connecting to OWA?  Randomly?

Is this on the client that is accessing a mailbox via OWA, or on the OWA server?

The "travel~1" is simply windows converting a long name to 8 digits, so something that begins with the letters "travel" is causing this.  Do you have anything like that on your computer?

Author Comment

ID: 13996275
The error displayed once during the time I was working on the computer yesterday and seems to happen occasionally during a OWA session. I am not aware of any files starting with travel on the computer, although I can check this further.

The computer is accessing a mailbox on OWA, although the previous method of connecting to the office is still used, which combines a VPN with Outlook 2000.
LVL 21

Accepted Solution

traval earned 2000 total points
ID: 13996495
OWA is itself just a web page that is dynamically created by the OWA Exchange Server.  So when using OWA you are really just browsing a web site.  There is no specific change that is required on the client to access OWA, so I am suspicious that the error occurring during an OWA session may have been a coincidence.  I can log onto OWA and access my mailbox from any computer that is connected to the internet, I just have to enter in the appropriate URL in IE to load the page.

Try searching the computer for all files and folders, including hidden files and folders for "travel*" (w/o quotes) and please post back anything you find.

Author Comment

ID: 14084041
There were a number of temporary Internet files containing the word travel. I have deleted these and time will tell whether this has solved the problem!

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