Strange visual effects onan Access app

Posted on 2005-05-12
Last Modified: 2012-08-13
Windows XP and Access 2002(XP)  runtime.

A couple of my users have found strange happenings with their app.

I have several pages of help and info within my app built in Access forms with mostly text an some pictures. In one case, a pop-up over the this form wipes the underlying text when it is moved over it, acting as an eraser. In another user's PC, it is described as "I have semi-obscuring coloured vertical splotches, pink, blue and black. Some words unreadable."

Smells like display video deriver problems but the symptoms are very different. Any other ideas?

Many thanks.
Question by:Peborgh
    LVL 12

    Expert Comment

    it seems to be memo problem
    the user which has erasing problem is more or less memory problem. u can check with them whether if they click on form is th text comes back agian or not.


    Author Comment


    It does not come back when they click on it. Any further thoughts?

    LVL 17

    Accepted Solution

    That easily could be a video driver problem in both cases.  Also, it could actually be the video card lacking the memory needed to keep up with screen refreshes.  Since you are displaying pictures I think you might check to see how much video memory each machine has.  I would suspect that the machines that don't do this have punchier video cards with more memory or more updated drivers.  It sure can be a nuisance. :-)

    Author Comment


    I am sending you a jpg of the effect - can you confirm you still think this is a driver problem?

    Many thanks,

    LVL 17

    Expert Comment

    Peborgh ,

    No prob bud...send away..

    Author Comment

    Thanks for your email, Arji, which I have relayed to my unfortunate User. He can take your findings to his local geekshop.

    many thanks.


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