• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 221
  • Last Modified:

Strange visual effects onan Access app

Windows XP and Access 2002(XP)  runtime.

A couple of my users have found strange happenings with their app.

I have several pages of help and info within my app built in Access forms with mostly text an some pictures. In one case, a pop-up over the this form wipes the underlying text when it is moved over it, acting as an eraser. In another user's PC, it is described as "I have semi-obscuring coloured vertical splotches, pink, blue and black. Some words unreadable."

Smells like display video deriver problems but the symptoms are very different. Any other ideas?

Many thanks.
  • 3
  • 2
1 Solution
Sayad Aziz AhmadCommented:
it seems to be memo problem
the user which has erasing problem is more or less memory problem. u can check with them whether if they click on form is th text comes back agian or not.

PeborghAuthor Commented:

It does not come back when they click on it. Any further thoughts?

That easily could be a video driver problem in both cases.  Also, it could actually be the video card lacking the memory needed to keep up with screen refreshes.  Since you are displaying pictures I think you might check to see how much video memory each machine has.  I would suspect that the machines that don't do this have punchier video cards with more memory or more updated drivers.  It sure can be a nuisance. :-)
Cloud Class® Course: SQL Server Core 2016

This course will introduce you to SQL Server Core 2016, as well as teach you about SSMS, data tools, installation, server configuration, using Management Studio, and writing and executing queries.

PeborghAuthor Commented:

I am sending you a jpg of the effect - can you confirm you still think this is a driver problem?

Many thanks,

Peborgh ,

No prob bud...send away..
PeborghAuthor Commented:
Thanks for your email, Arji, which I have relayed to my unfortunate User. He can take your findings to his local geekshop.

many thanks.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

  • 3
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now