Bellsouth Modem with PC Anywhere

Posted on 2005-05-12
Last Modified: 2013-12-14
I may have missed the search engine on this one but I cannot find exactly what I am looking for.  Here is my scenario:
I am using PC Anywhere 11.0 on 2 machines, Machine A and Machine B.  Machine A is sitting behind a Netgear router with the ports forwarded and open.  Machine B is sitting behind Bellsouth's Westell DSL Modem.  Machine B can use PC Anywhere to gain access to Machine A, but when I try to use Machine A behind the Netgear to gain access to Machine B sitting on Bellsouth's modem I get a connections error stating that it cannot connect.  I looked on Bellsouth's modem config to try to find ports to be opened but I was at a loss.  Any help is greatly appreciated.
Question by:morrelle676
    LVL 23

    Expert Comment

    If it is just a modem you cant open any ports.  Modems are just a bridge.  Unless it has an integrated router there will be no ports to open, and it will be like suicide leaving that machine on the internet without any protection.

    LVL 33

    Accepted Solution

    I have BellSouth and I am used to making PCAnywhere work both directions.

    If you have normal traffic otherwise to the internet via both PCs, at least we know you don't have an internet problem.

    I have a Westell modem in place now where I used to have a Linksys router in line as well.  Anyhow, the Westell modem has built-in NAT capabilities and has a place to setup the port forwarding that you need for PCAnywhere to work for Machine B.

    You must use the browser to get to the modem setup via
    Once in there, click on the Expert Mode hot button and confirm you really want to do what you chose.
    Then you want to select Configure on the next screen and then click on the NAT hot button area.
    From the Service Name dropdown, you can pick the canned choice "pcAnywhere host" and click on the Enable hot button next to the dropdown.  Now be forewarned that this assumes the default ports for PCAnywhere.  I don't use the default ports, but that doesn't mean you can't.  However, I'm pointing this part out in case you have chosen a different set of ports.  If you have, all you have to do is to forget the dropdown choices, and right below create a custom service where you see the "Define Custom Service" hot button.

    Anyhow, see if these steps get you working behind the Westell modem to accept connections from Machine A.

    Author Comment

    Worked like a charm, thanks for your advice.
    LVL 33

    Expert Comment

    Glad you got it going.  It's always a nice feeling when this expensive hardware and software all works together.

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