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How to get rid of stationary bug that cause people replying to have to type shift-return for line endings.

Posted on 2005-05-12
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Last Modified: 2010-04-08
Dear Experts,

I've designed a .htm stationary for a company. As I'm a webdevelopment kinda guy, I probably overlooked much things, and even took the wrong approach. I just a htm file and put it in the stationary folder along with the required images.

Well, when using that on new emails, all goes well.

However, when having received a email using this template and wanting to reply to it, people using Outlook (not OE) have to type shift-return to get a simple line ending.

From web development I destilled this would be because shift-enter insert an <br/> and enter inserts </p><p> like it would in contenteditable objects.

Which approach do I have to get rid of this difference?

Kind regards,

-r-
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Question by:Roonaan
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traval earned 1600 total points
ID: 13993040
Try going (in Outlook) to TOOLS->OPTIONS->MAIL FORMAT->STATIONERY PICKER->NEW and choosing the option to "Use this file as a template" (using your file) and creating the stationery that way and see if the same problem still occurs when the email is sent to an Outlook Express user.
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by:Roonaan
ID: 14004829
Hi Traval,

Totally did not see your post when checking back on this topic *ashamed*

I will try this as you mentioned it, but have to do this from my office pc.

Thanx in advance,

Kind regards

-r-
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