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HP, semi spooling / somtimes prints a bit, makes new strange noise HP deskjet 3650

I hadnt altered my printer at all, its been fine for about 2 years.

Its a HP deskjet 3650, usualy does exactly what i want. but lately it started to print a page or two then gives a blank page and forgets the rest, the print head starts to move round and make a new strange noise (not a broken noise, just new).

i was low on ink so i changed the black, still no luck. As the spooler only seemed to be sending some of the data i stopped the print spool service and deleted all files in the "printer" folder (C:\WINDOWS\system32\spool\printers), restarted the service but had no luck


after it attemps to send the data to the printer, it usualy stops half way and when i click cancel it says "status: deleting" forever.

i thought it may be my PC so i wired it up to my laptop and had the same problem.

I thought there may be a hold up getting the data to the printer as it doesnt seem to be switching its self on anymore so i changed the cable and had no luck.

I think its a problem with the actual printer but not sure what.  i dont think its a hardware problem as it can still print, i think it may be a conection/ memory problem

can anyone help!??
thanks loads,

Rich
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stinkinrich88
Asked:
stinkinrich88
1 Solution
 
wyliecoyoteukCommented:
You could try changing your spool settings to "start printing after the last page has spooled", that may help, but if it is making a new noise, and that is coincident with the printing problem, it would seem to be a hardware fault, I`m afraid.
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stinkinrich88Author Commented:
im afraid i've alredy tried that, tested lots of different setting.

if it is a hardware problem, can HP reppair it, is it expensive, is it more efficient to buy a new one, will they do it for me if i bought the printer in John Lewis, do i need to send it away, etc

thanks loads!
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wyliecoyoteukCommented:
If it is still under warranty, take it back to John Lewis.
If not, it would probably be easier, and possibly cheaper, to replace it.
I assume you're in the UK, if you bought it from John Lewis, so:
http://h41102.www4.hp.com/globalservices/service-store/off-site-repair/index.html
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stinkinrich88Author Commented:
Problem solved! it turns out it was a faulty AC adapter can u believe! shame i had to buy another printer to find out. i looked on the web for a new AC adapter and its like £25!!!!!!! so i did a sneaky swap of adapters, will get a refund on the new printer soon!

thanks anyway!
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hdhondtCommented:
No comment has been added to this question in more than 21 days, so it is now classified as abandoned..
I will leave a recommendation in the Cleanup topic area that this question is:
PAQ/Refund
Any objections should be posted here in the next 4 days. After that time, the question will be closed.

PLEASE DO NOT ACCEPT THIS COMMENT AS AN ANSWER!

hdhondt
EE Cleanup Volunteer
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moduloCommented:
PAQed with points refunded (125)

modulo
Community Support Moderator
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