HP, semi spooling / somtimes prints a bit, makes new strange noise HP deskjet 3650

Posted on 2005-05-12
Last Modified: 2010-04-12
I hadnt altered my printer at all, its been fine for about 2 years.

Its a HP deskjet 3650, usualy does exactly what i want. but lately it started to print a page or two then gives a blank page and forgets the rest, the print head starts to move round and make a new strange noise (not a broken noise, just new).

i was low on ink so i changed the black, still no luck. As the spooler only seemed to be sending some of the data i stopped the print spool service and deleted all files in the "printer" folder (C:\WINDOWS\system32\spool\printers), restarted the service but had no luck

after it attemps to send the data to the printer, it usualy stops half way and when i click cancel it says "status: deleting" forever.

i thought it may be my PC so i wired it up to my laptop and had the same problem.

I thought there may be a hold up getting the data to the printer as it doesnt seem to be switching its self on anymore so i changed the cable and had no luck.

I think its a problem with the actual printer but not sure what.  i dont think its a hardware problem as it can still print, i think it may be a conection/ memory problem

can anyone help!??
thanks loads,

Question by:stinkinrich88
    LVL 21

    Expert Comment

    You could try changing your spool settings to "start printing after the last page has spooled", that may help, but if it is making a new noise, and that is coincident with the printing problem, it would seem to be a hardware fault, I`m afraid.
    LVL 1

    Author Comment

    im afraid i've alredy tried that, tested lots of different setting.

    if it is a hardware problem, can HP reppair it, is it expensive, is it more efficient to buy a new one, will they do it for me if i bought the printer in John Lewis, do i need to send it away, etc

    thanks loads!
    LVL 21

    Expert Comment

    If it is still under warranty, take it back to John Lewis.
    If not, it would probably be easier, and possibly cheaper, to replace it.
    I assume you're in the UK, if you bought it from John Lewis, so:
    LVL 1

    Author Comment

    Problem solved! it turns out it was a faulty AC adapter can u believe! shame i had to buy another printer to find out. i looked on the web for a new AC adapter and its like £25!!!!!!! so i did a sneaky swap of adapters, will get a refund on the new printer soon!

    thanks anyway!
    LVL 37

    Expert Comment

    No comment has been added to this question in more than 21 days, so it is now classified as abandoned..
    I will leave a recommendation in the Cleanup topic area that this question is:
    Any objections should be posted here in the next 4 days. After that time, the question will be closed.


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