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I get HTTP/1.1 500 Internal Server Error on Exchange 2003 server when using OWA

Posted on 2005-05-12
Medium Priority
Last Modified: 2008-02-01
I was not paying attention, and at 3:00 one morning, I changed the name of my IIS6.0/Exchange 2003 server (running on Server 2003 Standard). Immediately, email was not working on OWA or Outlook Clients, as you might expect. So, I then changed the name of the server back to the original name. This allowed email to come in, but not out. So, I noticed that I did not have an SMTP connector so I created one. That got the outgoing email to work. This morning I come in go to the OWA site http://www.tphf.com/exchange, entered my credentials and the tool bar on the left would open but the error HTTP/1.1 500 Internal Server Error appear in the remainder of the window. Any ideas as to how to fix this?

Thanks in advance for the help.
Question by:ber8630
  • 2
LVL 104

Expert Comment

ID: 13991660
You don't need an SMTP Connector for outbound email to flow. An SMTP Connector is usually used to help Exchange find where to route email when it cannot do it on its own.

Personally in your situation I would seriously consider a reinstall of IIS and then Exchange. This will reset the system files back to their default without harming your data.


Exchange MVP.

Author Comment

ID: 13998891
Thanks for the help. I was thinking that since I want to add some larger drives to this machine's RAID, it might be best to backup the data and then re-install. Do you have any comments on that? I may change the name of the machine at that point. Are the data stores dependent on the machine being the same name in that scenario?

Thanks again,
LVL 104

Accepted Solution

Sembee earned 1500 total points
ID: 14000270
If you want to do something as radical as that then I would suggest that you swing migrate.

This is where you take a machine with enough space and power to run Exchange (it doesn't have to be a fantastic high spec machine, or a server, it can be a quick desktop with 512mb of RAM). Install Exchange then migrate everything to it. Once all the data is off, the original server is removed using the recommended procedure (http://support.microsoft.com/default.aspx?kbid=822931) before being rebuilt, renamed and then has Exchange installed back on it. You then swing everything back.

The swing method is the safest way and it keeps Exchange running during the update.


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