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How to get into the Config Menu / control panel of a Lexmark Optra S 2455 to reset the 80 Scheduled Maintenance

Posted on 2005-05-12
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Last Modified: 2008-01-09
I've been searching for hours now and can't find the answer to this.  I serviced this printer (replaced the fuser) because the screen said 'Maintenance'.  According to the instructions that came with it, you're supposed to hold down 'Select' and 'Return' as you power it up, then press 'Go' and a Config Menu is supposed to appear.  However, when holding down those two and powering it up, it prints out the 'Print Quality Test' pages that consists of 3 pages (printer info page with settings and any error codes, a grayscale page, and a solid black page).  I found this:

http://www.imagingnetwork.com/articles/articleprinter.asp?source=ims&issue=&id=261

Which is helpful, except that when I hold down 'Go' and 'Stop' it locks the menus and I can't get into anything.  When I press either menu button, I get 'Menus Disabled'.  Then, if I try it again, it unlocks the menu, but I still don't get any Config Menu to clear out the maintenance Count.

Any help is greatly appreciated.
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Question by:cougar694u
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nobus earned 500 total points
ID: 13994076
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by:cougar694u
ID: 13994954
That first link did the trick with the following:

Optra S, 2420/2450/2455/3455

   1. Turn the printer off
   2. Enter the Diagnostics Mode by holding down the GO and RETURN buttons while powering on the printer until the display reads PERFORMING SELF TEST. When ready, the display will read PRINT REGISTRATION
   3. Scroll to PRINTER SETUP and press the SELECT button
   4. Scroll to MAINTENANCE PAGE COUNT and press the SELECT button
   5. Scroll to RESET MAINTENANCE COUNT and press the SELECT button to reset the count to zero
   6. Press the RETURN button to return to the Diagnostics Mode main menu, then exit Diagnostics Mode to return to normal mode
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by:nobus
ID: 13995232
Ok, glad you got it fixed !
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