• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 391
  • Last Modified:

HP A230N desktop reboots itself on shut down

I have a client who has an HP A230N desktop and whenever it is shut it down, it always proceeds to reboot itself.

The only way to actually shut it down is to hold in the power button.

The computer has done this from day one but no one ever bothered to contact HP and now it's out of warranty.  The OS is Win XP Home SP1
 
any suggestions?
0
danomatic
Asked:
danomatic
2 Solutions
 
itchopinCommented:
The following link probably has what you are looking for. Please go through it thouroughly, it will benifit your knowledge as well.

http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/russel_02may13.mspx

Please tell me the outcome after you try the suggestions listed.
0
 
_Commented:
Also check in the BIOS and see if it has a setting to control how the power button acts when pressed. Sounds like it is set to reset. Should be in Power Management, but could be anywhere.
0
VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

 
danomaticAuthor Commented:
yup, all that fixed it! -- Dan
0
 
danomaticAuthor Commented:
and here along, I only thought Windows 98 had a shutdown bug!
0
 
nobusCommented:
they all irk and scratch in the same places !
0

Featured Post

Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now