Keyboard locked up can not enter password into logon screen.

My laptop has locked up on me.  

I started it up this morning and after a few mins I got a warning message on my screen saying that some of the windows service pack files had been replaced by an unknown set of files and to replace them.

Not quite knowing wich files to replace as it did not give me enough detail I decided to go to windows updates and download the latest ones. (bad chice of action)

After I had downloaded them I rebooted and now my keyboard is locked up and I can not get past the pasword logon screen

I have tried last known good and boot to safe mode and Command prompt but I can not get pat the login screen  

The F Keys work.

Please help I do not know what to do from here as I only have a CD drive so I can not use a Floppy disc to repair windows.
jules_007Asked:
Who is Participating?
 
PAQ_ManCommented:
Question Closed, 500 points refunded.
PAQ_Man
Community Support Moderator
0
 
d3bugg3rCommented:
Any chance you could hook up a USB keyboard or get into Safe MOD ?
if not you migt be forced to to "Repaid" from Windows XP Boot Disk (Just boot from the CD itself)
0
 
WillHudsonCommented:
Have you tried connecting an external keyboard to your laptop and then logging in through it? Once you get into windows you may find that it detects your hardware, reboots and it is all ok. If not you could always check device manager and check for conflicts
0
Cloud Class® Course: Microsoft Exchange Server

The MCTS: Microsoft Exchange Server 2010 certification validates your skills in supporting the maintenance and administration of the Exchange servers in an enterprise environment. Learn everything you need to know with this course.

 
JBlondCommented:
A shot in the dark: Make sure that you didn't activated the numlock of your laptop's keyboard.
0
 
d3bugg3rCommented:
it doesnt look like Numlock case.. cause he can press on the "K" button...
so it's probably bad drivers or damaged drivers... the question is if he can use External (PS2 / USB) keyboard
or if he can login into Safemode.. if so then he'll probably be able to ReInstall the Driver or
do SFC /SCANNOW to fix any damged system files...
0
 
jules_007Author Commented:
I can not get into safe mode as I can not pass the logon screen.

Unfortunatly I do not have a USB keyboard handy. it will not take a PS/2 keyboard.

I can not repair from CD as it requires me to use a repair floppy and my laptop does not have a floppy drive.

0
 
d3bugg3rCommented:
Read this about Repaid XP,
you dont have to use floppy...
http://www.webtree.ca/windowsxp/repair_xp.htm

also, if you've got Network maybe you can log into that computer using Remote Assistance...
0
 
jules_007Author Commented:
There is not a Numlock on the laptop and the capslock will not work.
0
 
jules_007Author Commented:
It is not possable as the wirefree card will not let you acsess the pc without it being loged on.

I have no way of getting past the logon screen.

 
0
 
d3bugg3rCommented:
You can try something called "LIVE WINDOWS"
CD contain the Core of Windows, that will give you an External Version of windows (Works from CD)
maybe then you could change Drivers and / or Check what happened.

http://www.nu2.nu/pebuilder/
0
 
jules_007Author Commented:
I tried this but the laptop  windows cd is a Toshiba recovery cd and I can not get any files off it.
XP home is on the laptop and all the other pc's here are professional, so i'm unable to use the pro CD.

I can get into recovery console but it is asking for my Admin password but when i enter it, it says invalid password!!!

I'm giving up hope of not having to re-install the O/S and loosing all the data.
0
 
jules_007Author Commented:
Resolved by myself..


I eventually got into safe mode and looked  at the resuorses of the keyboard and they were conflicting with another one.
I managed to change them and re-install the driver now it is working fine.
0
 
MereteCommented:
jules 007 with a computer one quick fix to boot a corrupted machine is to reset the bios or cmos putting the computer settings back to its original, I have not tried this with a Laptop, however as your options are running out see if you can remove the cmos battery and boot up the laptop to clear the cmos.
some info on a laptop battery maybe it will help you know what to do as I cannot see what you have.
CMOS & Clock Backup batteries perform the same function in desktop and laptop computers: when the computer is turned off, the battery maintains the time and date, thus insuring their accuracy when the system is once again restarted. More importantly, the battery saves the computers BIOS setup configuration, which allows the system to efficiently reboot once it is restarted. The computer knows what type of hard drive it is dealing with, etc. Not surprisingly, these batteries are known alternatively as CMOS batteries, Real Time Clock (RTC) batteries, or simply internal batteries.

check your user manual for the position of this battery on your mainboard, if your laptop is not a new model I would not recomend this as the battery is welded in.

Have you tried booting without the keyboard.
0
 
madspireCommented:
some keys work - how about using the windows utility manager - at the login screen hit the windows key and 'u' - you can then use your mouse to 'type' in your login info, press ctr alt deldete, etc - after your login, try system restore or the various repair utilites (sfc /scannow or chkdsk)
0
 
madspireCommented:
whoops - should use that refresh button once in awhile:)
0
 
MereteCommented:
try this too if you look at the download part there is an option for a cd instead of a floppy..
The tool allows you to recover the old password rather than resetting it and doesn't need any hacks like opening user manager via vulnerabilities in the spool service or using SAFE mode. The service is at:

http://www.loginrecovery.com/
0
 
MereteCommented:
oh dah just read it is closed and he solved it sheesh after all that. Ok wipe it off. lol M
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.