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Using the Inbox Repair Tool on files larger than 2GB

I have a pst file which is larger than 2GB.  (After contacting my lawyer to find out whether I could sue MS for selling me a product which does not warn me before crashing at a specific limit) I downloaded and ran PST2GB, which reduced the file size to 1,854,417KB.  I then ran the Inbox Repair Tool on the file, and got a message saying "Errors were found in this file.  To repair these errors, click Repair."  I did exactly what the nice people at MS suggested, and clicked Repair.  After about 5 minutes, nothing happened, so I did the trusted old CTRL+ALT+DEL, and saw that the Inbox Repair Tool was not responding.  I repeated this entire procedure 3 times, without any success.  I would GREATLY appreciate any help that would enable me to sort this out and get on with my work!
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AndriesKeun
Asked:
AndriesKeun
1 Solution
 
travalCommented:
You can try importing the data into a new PST file, rather than trying to fix the old one.  Sometimes that works better.  Please reply with the version of Outlook you are using for the specific steps involved.

Also, with an information store that is almost 2gb in size, it can take a while for scanpst to run.  So i'd recommend letting it go for quite awhile longer than 5 minutes before giving up, ie start the process and go to lunch, check it when you get back.
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AndriesKeunAuthor Commented:
traval, I am using Outlook 2000.  Will try to run scanpst without being impatient and see what happens.
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WadskiIT DirectorCommented:
Don't forget it takes a LONG time to do the repair - I would leave for a couple of hours to fix a 2Gb PST to be sure - 5 minutes to repair and reindex is not long enough
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travalCommented:
OK, if letting it run longer doesn't help, please provide one more bit of info.  In Outlook 2000, if you click HELP->ABOUT MICROSOFT OUTLOOK underneath where it says the version you will see either INTERNET MAIL ONLY, CORPORATE/WORKGROUP, or NO EMAIL.  Please let me know which your's says.
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madspireCommented:
Wadski's right - ignore the 'not responding' error, and let it run for several hours. - not responding doesn't necessarily mean not responding, just busy at the moment:)
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travalCommented:
I don't want to be rude, and I appreciate the enthusiasm and everything, but this is the second time I have got a notification about this thread which ended up being a recommendation to do something I have already suggested and which AndriesKeun has already agreed to try.  So if you have something new to add please feel free, but let's try to not repeat the same suggestion two or three times, causing everyone to have to come back to the thread for no reason.
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AndriesKeunAuthor Commented:
Thanks guys, it looks like I'm sorted out.  Appreciate your help!!
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pastcaringCommented:
Of course upgrading to Outlook 2003 (no limit on pst file size, well not until you get to terrabytes) and importing the .pst file would have worked
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