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NTFS 200GB drive(s) listed as RAW format after XP SP2 install.

I have (4) 200GB Western Digital Caviar SE - 7200 RPM drives (WD2000JB) attached via a Promise Ultra 100 TX2 IDE controller.  I use a Maxtor 80GB IDE drive attached to the Primary IDE controller on the motherboard as a boot disk.  Due to various errors, I needed to format.  All of the drives worked fine before I formatted.

After removing the (4) WD drives, I formatted the boot disk and installed XP Professional SP2.  After windows installed the Promise card, I connected the WD drives.   They showed up as RAW format SCSI drives in Device Manager.  They are recognized in "My Computer," but without any specifics (no drive label, disk size, etc) and when I try to access the drives, I get an error dialog box "D:\ is not accessible."    However, Disk Management recognizes the drives correctly and knows what their labels were (data, personal, company, etc) before the format.

I have updated the bios on the Promise Card, and installed the large disk compatibility driver for the Promise card from WD, all to no avail.  I stand to lose a lot of data, so your help is appreciated.  Thanks in advance.
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thekai81
Asked:
thekai81
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1 Solution
 
WatzmanCommented:

Was this a raid array, or just standard IDE drives on a PCI controller?
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Purple_TidderCommented:
In the Disk Management are the drives marked as active?
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thekai81Author Commented:
Answers:   Just standard IDE drives in a PCI controller & they are marked as Active.
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Purple_TidderCommented:
Instead of plugging into the card, why not try it on the built in IDE controller just to test?  I would like to see how that turns out.
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thekai81Author Commented:
Good suggestion Purple.  Here are the results:   The drive is displayed correctly in Device Manager (meaning that the computer no longer things that it is a SCSI drive) but there was no change from the original description of the problem when viewed in "My Computer" or Computer Management. I.e.: Windows still thinks it is a RAW format drive.
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Purple_TidderCommented:
Yikes! Do you have a copy of partition magic or any other program that will let you scan the drives for problems?  Were these by any chance set up as dynamic drives?

Also, in the Disk Management where it shows the names of the drives, does it also show something like 74.53 GB NTFS Healthy (Active)?  I'm wondering if it shows the fat system used.  Does NTFS or FAT32 show up or something else?
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Purple_TidderCommented:
After rereading your last post, I think I realized that it is saying RAW.  Is that correct?
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thekai81Author Commented:
I don't have partition magic, but I am willing to buy it if it could help.  They were not setup as dynamic drives.
*In Disk Management, I can see the drives and it does show them as "186.31 GB NTFS Healthy (Active)"
*If I right-click on the drives in "My Computer" or Explorer, and choose properties I get the RAW info.

I have posted screen captures here to help make this clear.  Drives C: and D: are the boot disk, with a partition.  The other three drives are the drives in question.

http://www.elect-thomas.com/img/mycomputer.jpg
http://www.elect-thomas.com/img/properties.jpg
http://www.elect-thomas.com/img/diskmanage.jpg

Thanks.
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Purple_TidderCommented:
Eh, looks to be a somewhat common problem.

Take this for what it's worth, but I must warn you, there is an idiot on this forum that thinks XP doesn't support FAT partitions.
http://www.techsupportforum.com/showthread.php?t=6491

Have you tried running a chkdsk or anything?  Also, you may want to see if the drives are readable in any other system besides yours.
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thekai81Author Commented:
Sorry it took so long for me to post here again, we can thank Comcast for inexplicably not providing internet service.

I followed the link you provided, but did not find anything at that forum that was especially germain to my problem, and have already attempted most of their fixes.

In answer to your other questions, the drives exhibit the same problem in other systems.
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Purple_TidderCommented:
Well, quite possibly Partition Magic could help you, or Easy Recovery software as well.  Partition magic can repair and convert partitions, which it might be able to convert your raw to useable data.

here is the cheapest I could find partition magic.

http://67.15.16.118/partition/  $20 download

We have the Easy Recovery software at my shop, and it works great.

http://www.ontrack.com/easyrecoverylite/

The lite version can only recover 25 files at a time, but it's the cheapest version they have available.  Download the free trial and see if it can see your missing files, it won't be able to recover any, but you can at least see if it's going to work.  Easy Recovery Lite is about $90.  The professional version I believe is arount $1500, but it is very good software.

Let me know, I'd be interested to see if the trial version can see your files or not.
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thekai81Author Commented:
Partition Magic wasn't much help, and Easy Recovery Trial froze 2 hours into checking one of the large drives.
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Purple_TidderCommented:
Wow.

I'm sorry, at this time I'm out of ideas.  Only other thing I can recommend is professional data recovery services.  I'll ask the tech that works with me and see if he has any ideas for you.
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thekai81Author Commented:
Well, I appreciate the effort.
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Purple_TidderCommented:
Sorry.  Just couldn't figure that one out.  I tried to recreate the problem, but I could not.
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