How to setup an IMAP email account with Outlook 2003?

Posted on 2005-05-15
Last Modified: 2010-05-18
I'm trying to set up an IMAP email account at a customers office.  I'm using this protocol for his email because I checked another computer in this office and they are using the IMAP email settings.  Having never tackled IMAP, it certainly didn't stop me from trying.  Figured copying the settings (of course except the email address/password) from an existing user would get the job done.  No such luck, system says you don't have any mail folders set up, gives some other general error messages when trying to log into the email server, then crashes?

I'm working with a fairly new Sony notebook with a fresh copy of WinXP installed.  The company has their own web site and email addresses, but they are not big enough to have their own email/web server. (I'm also trying to contact their hosting company, a smaller outfit in Ohio)

I've set up many POP3 email accounts, no big deal.  Also, I've read the basics at concerning IMAP, also scanned posts on the subject at EE, but need to get some general overview help on setting up an IMAP account with Outlook 2003.  Is there any quirks or pitfalls to look out for?  Do the folders; inbox, outbox, etc., drop right in when you successfully log into the email server?  Please provide any hands-on experience one might have, thanks,

Chicago Computers
Question by:ChicagoComputers
    LVL 7

    Expert Comment

    by:Pushpakumara Mahagamage
    Try to test your server IMAP port.....

    then you can make sure IMAP4 installed on your server.


    Author Comment

    Hello, thanks for your help and the link.  the software for testing IMAP was not available, but rather required one to Request Evaluation Copy.  Unable to do this, looks like this question will have to go unanswered.

    LVL 7

    Expert Comment

    by:Pushpakumara Mahagamage
    LVL 7

    Accepted Solution

    for office 2003

    tool -> email accounts -> create new account -> imap

    then enter mail server and account settings....


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