Run-time error '75, Path/File access error

Posted on 2005-05-15
Medium Priority
Last Modified: 2010-04-13

We've recently purchased a program called Stretch Break Professional 6 and installed it on some of our users Windows 2000 Professional pc's.  A problem has come to light in that the users are unable to run the program as they find that when they double click on Stretch Break to open it up, they get the following error message "Run-time error '75, Path/File access error", Stretch Break then closes.

It appears to be a permission issue though as if the user is added to the local admin group, Stretch Break opens up fine, as soon as we remove them from the local admin group, the problem returns.  I've been in contact with the suppliers who suggested copying the following two files to the stretch break folder (qpro32.dll , stdole.tlb) but this didn't resolve the issue.  

I just wondered if anyone has any ideas on how to troubleshoot this issue, any help would be greatly appreciated.

Question by:Dkellz
  • 2

Accepted Solution

ChipM0nk JG earned 1000 total points
ID: 14007945
Use the filemon tools from sysinternals.com in order to determine the file access patterns of the program.

Once you know all the files and folders that the program touches, you need to make sure that the user groups that your users are members of have appropriate access.  

Use cacls or xcacls and pipe the results into a text file to do this.

Author Comment

ID: 14008210
Thanks for your suggestion Chipm0nk, will try today and let you know how I get on.

Author Comment

ID: 14044936
Sorry for the delay, i've run filemon as you suggested and its listed all the files etc that the Stretch Break program uses.  I've passed the log file over to the developers of the program in the hope they can resolve the permissions issue.  Thanks for you help, much appreciated.

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