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Email send & receive issue

Dear all,

Current setup:
Win2K Adv Server, MS-Exchange 2003 entrprise edition mail server (configured to internet Email Send & Receive), same subnet 192.68.x.1, DC Win2K adv server, exchange server is memeber of AD of the DC , there is a firewall infront of the mail server, we opened the SMTP port 25.

I have an issue with MS-Exchange server, it can't receive, but it can send normally, it gives error message in the delivery message in the inbox as follow:

Hi. This is the qmail-send program at yahoo.com.
I'm afraid I wasn't able to deliver your message to the following
addresses.

This is a permanent error; I've given up. Sorry it didn't work out.

<aaa@OURDOMAIN.com>:
62.240.36.192 does not like recipient.
Remote host said: 550 5.7.1 Unable to relay for aaa@OURDOMAIN.com
Giving up on 62.240.36.192.

I tried another mail server software like MERCURY in the same server, it  works fine without any problem, and we find the message arrive after the firewall, i recognise that because the message arrives in MERCURY Inbox but not in the Exchange inbox.

I tried the following solutions from Technet site of Microsoft as per the following link with no luck:

http://support.microsoft.com/default.aspx?scid=kb;en-us;841576

It shows in the log file that  there is a problem in Microsoft search, it says non fatal error; here is the part shown in the log file as follow:

[05/15/05,20:49:52] setup.exe: [2] ModuleID not found in map in GetSetupComponentByModuleID() -- [{DA943894-7A14-4FFF-BBDC-C004FAE2310B}]
[05/15/05,20:49:52] setup.exe: [2] ModuleID not found in map in GetSetupComponentByModuleID() -- [{94B7AD3E-0B63-42AC-A542-082ED1F78787}]
[05/15/05,20:49:52] setup.exe: [2] ModuleID not found in map in GetSetupComponentByModuleID() -- [{ECD1A63D-DBAF-442C-BF46-904364A96B00}]
[05/15/05,20:49:55] WizardUI: [2] ISetupManager::GetGlobalCustomProperty() failed in CPageBase::GetGlobalProperty()
[05/15/05,20:49:55] WizardUI: [2] ISetupManager::GetGlobalCustomProperty() failed in CPageBase::GetGlobalProperty()
[05/15/05,20:49:56] WizardUI: [2] ISetupManager::GetGlobalCustomProperty() failed in CPageBase::GetGlobalProperty()
[05/15/05,20:49:56] WizardUI: [2] ISetupManager::GetGlobalCustomProperty() failed in CPageBase::GetGlobalProperty()
[05/15/05,20:50:24] WizardUI: [2] ISetupManager::GetGlobalCustomProperty() failed in CPageBase::GetGlobalProperty()
[05/15/05,20:50:24] WizardUI: [2] ISetupManager::GetGlobalCustomProperty() failed in CPageBase::GetGlobalProperty()
[05/15/05,20:50:29] WizardUI: [2] ISetupManager::GetGlobalCustomProperty() failed in CPageBase::GetGlobalProperty()
[05/15/05,20:50:29] WizardUI: [2] ISetupManager::GetGlobalCustomProperty() failed in CPageBase::GetGlobalProperty()
[05/15/05,20:54:23] Microsoft Search: [2] CSetupInfFile::IterateSection, Cannot determine source path for file athprxy.dll
[05/15/05,20:54:23] Microsoft Search: [2] CSetupInfFile::IterateSection, Cannot determine source path for file mssadmin.dll
[05/15/05,20:54:23] Microsoft Search: [2] CSetupInfFile::IterateSection, Cannot determine source path for file msserror.dll
[05/15/05,20:54:23] Microsoft Search: [2] CSetupInfFile::IterateSection, Cannot determine source path for file mssadmws.dll
[05/15/05,20:54:23] Microsoft Search: [2] CSetupInfFile::IterateSection, Cannot determine source path for file mssitlb.dll
[05/15/05,20:54:23] Microsoft Search: [2] CSetupInfFile::IterateSection, Cannot determine source path for file srchadm.dll

Please i need your URGENT help , because we reach to the max downtime.

Thanx Alot in advance for your kind help.

Regards

Naser
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Naser Gabaj
Asked:
Naser Gabaj
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2 Solutions
 
VahikCommented:
what do u mean u tried the article with no luck....when u ran the script did u get error or
no error...or i should say the output that will indicate u have a problem with ur IIS...
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VahikCommented:
well i got to go to bed...and if u are getting this problem trying to reinstall then i will give u a solution that is very simple....and will save u a lota tylenol trying to figure out what is wrong with your windows,IIS or exchange
since exchange is installed on a memeber server...
1- disconnect from network
2-in active directory right click on the server name and choose reset account
3- format the server(ofcource copy all the data to a safe location...both for exchnage and other files that u may have) and install windows and service pack it to the original server.
4-join it to the domain
5-run exchange setup / reinstall and service pack it to the original server level
6-import data back...
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Naser GabajE&P Software Implementation SpecialistAuthor Commented:
Thank you Vahik for the post; and i apologize for being late to answer your help.

I follow your instructions but in a different server up to <<5-run exchange setup / reinstall and service pack it to the original server level
>> 
I got a message saying:

[[The components " Microsoft Exchange messaging and collaboration services" can't be assigned the action "install" because :
-All Active directory connectors in the windows forest must be upgraded to the most current version before you can upgrade Microsoft exchange.
the following ADC servers have not been upgraded: (Server Name) ]]

please note that this server is not exist any more in my settings.

I'm wondering is it something wrong with my AD prevent me from installing the exchange.

Because we try installing a new DC with all AD components and one test user, and other exchange server and every thing is OK, and when we start installing exchange in one of existing servers in our production invironment it keeps giving errors and problems.
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VahikCommented:
so u had an ADC running before.....
well using ADSIEdit u have to look for it...u can also look for it in active directory sites
and services section and if u find one delete it before u run the setup/reinstall option
again...
u can also run setup /disaterrecovry option and see if u get that error...not much diffrence between two options...
now i dont really understand what u mean by last paragraph????
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Naser GabajE&P Software Implementation SpecialistAuthor Commented:

1. Don't you agree with me that i have a problems in the AD prevent me from installing the Exchange?

2. Now i found that i have an old backup from the DC system state, on tape since 12/2004, i'm wondering if i restore it to the test invironment and then install the exchange (Aslo in the test invironment) don't you think this can help me resolve the problem in the production server?

3. Also i have tested some sys state of one server to be restored on another server with no luck, is that because it has to be restored on the original server?

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David WilhoitSenior Consultant, ExchangeCommented:
Naser, why did you go trhu all this? Please don't try to restore your AD, you're only going to make this worse. You've got other problems to deal with in Exchange, like removing the SRS and the ADC service properly, and going to native mode for Exchange 2003. Also, on the firewall, make sure that it's forwarding email to the proper IP address. If it used to forward to the Exchange 5.5 server, that's a problem. Also make sure that the 2003 server can accept email from the firewall, by allowing the firewall to connect. Start there first.

D
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Naser GabajE&P Software Implementation SpecialistAuthor Commented:
Kidego,

Yes i did removed ADC, but i'm not sure about SRS  
If you go back to my original Post where i mention:

>>I tried another mail server software like MERCURY in the same server, it  works fine without any problem, and we find the message arrive after the firewall, i recognise that because the message arrives in MERCURY Inbox but not in the Exchange inbox.

I receive normally after the firewall, only on the mercury software (the alternative software used as a disaster recovery).
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Naser GabajE&P Software Implementation SpecialistAuthor Commented:
Thank you guys for your time and concerns although you didn't solve my issue, but you have tried and participated with me:

This is the steps that I did to solve my problem:

1 Check second DC replication connection = Failed

2 Remove it using DCPROMO = Failed

3 Shut down this DC.

4 Remove it manually from AD DC using ADSIE tool.

5 Install new server as DCx = Passed (its used to be failed before)

6 Backup MS Exchange 2003 Database and Remove the Exchange servers (normal or manual) & any thing about MS Exchange 2003 from AD using ADSIE tool.

7 Install new server as Client & setup Exchange 2003 server as new one (you can use the same server name that you already remove it completely from AD). = Passed (its used to be failed before)

8  Restore MS Exchange 2003 Database & configure your EX server as it was.
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