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theitguy

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retail

hey

i just got a job in a retail electronics store.

Now i want to know just like any other company i have to try and sell our own warranty.
what i want to know is what do i tell them about the 1 year manufacture which comes with most electronics. Obviously i have to say something like how long it will take for them to repair an item and how nothing is guarantied. what else can i say to convince them to buy our warranty.

about our warranty: covers everything bumper to bumper and repair is much faster than manufacturers.

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tfjeff

no shipping costs is a plus, since you have to pay to have the item shipped to the manufacturer
Also includes a wait time of at least 1 month in most cases...Not to mention the burden of proof is on you as to when you purchased it....
Did your superiors not fill you in on what to tell the customers about your warranty? Don't know about your store but the large known electronic retailer I frequent has sold me many times on their if it needs repairs more then twice it's replaced. Also the fact that they take care of the repair process, shipping, etc... and a replacement is often offered. Also for large tv's they do in house(your home) repair.
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star57tech

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