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XP TCP/IP errors. IPconfig nad netwrok repair.

How can I repair or reinstall TCP/IP?  My network cannot find it and "REPAIR" CAN'T QUERY IT. Also IPCONFIG won't work either says internal error occurred: the request is not supported.

It was working until i performed a windows update.It downloaded and installed a series of updates. NOw TCP/IP is blown out of the water.

I tried command prompt netsh interface ip reset with noluck

Also tried winsockxpfix.exe with noluck either. Still have same problem.

Any ideas.. Also tried to go back to a last known good configuration but still won't work.
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ntistnt
Asked:
ntistnt
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8 Solutions
 
MereteCommented:
ok are you using windowsxp? are you sp2? How many computers are connected together. Are in the same workgroup name?
Do you have an ip address or are uisng auto detect.

Have you checked the simplest things first?  Unplug your network cable and plug it in again.
Uninstall the update if needed.
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MereteCommented:
Stop trying to fix it ntistnt  please tell what you have done so far so that we can undo it ok?
Will wait till you post back..
We'll fix it for sure its really simple..trust me the more you try to fix the more you are probably just making things worse.
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MereteCommented:
check out this site ntistnt
Windows XP Service Pack 2
Problem Solver
http://www.michna.com/kb/WxSP2.htm

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sirbountyCommented:
Try pulling out the network card, reboot, shutdown, then reinstall it...
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lrmooreCommented:
Some references for you to check out

How to determine and recover from Winsock2 corruption:
http://support.microsoft.com/?kbid=811259

Reset TCP/IP in XP:
http://support.microsoft.com/default.aspx?scid=kb;[LN];299357

Winsock Repair for XP:
http://www.spychecker.com/program/winsockxpfix.html
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ntistntAuthor Commented:
Yes this is wondows xp.

Simplest things first. Yes have checked the network cable, hub, router, cable box, etc. All in working order as there are also a mac and the laptop I am using that use the same home network.

I would uninstall the update that caused the problem but have no idea which one out of the many that installed before the reboot that are causing the problem.

I am unable to install any service packs for several reasons. 1 I can't get to windows update to install. 2nd iss us is I was working with MS folks to fix windows update as there were several updates that would not install. My only optiontoinstall the service packs would beto burn then to CD and then install from CD. Where can I just get SP2 soI can burn it to CD?

What I have done so far is:
disable and the reenable the nic (can't uninstall as it is integrated in the motherboard of the sony viao.
run netsh interface ip reset
run winsockxpfix.exe
install tcpip over itsefl by adding it as a protocol and selecting the nettcpip.inf file.
reboot.

issue still remains have done nothing more since posting last night.

I'll read through the other posted links to see if there is anything there that might help as well.




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ntistntAuthor Commented:
Read through the other provided links and ran some of the utilities. Nothing of particular interest that seems to help.
I ran msinfo32 and noted I had several other winsock protocol entries so I uninstalled Norton Internet Security 2005 toget it out of the way so it can't be blamed for the issue,soitisuninstalled now.
I then ran netsh int ip reset again
Also ran winsockxpfix.exe again (have latest version already v1.2)
rebooted and still have same problem with no change.
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ntistntAuthor Commented:
Is there any log I can look at to help determine what the last patch was that installed was. If I could figure that out then I could uninstall the last patch.
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MereteCommented:
One command little known is NET. from your run button type in cmd press enter >> black dos screen> type NET press enter now you choose from help and lots of other options just type in help great stuff hey its huge, and your wellcome

Look in C drive Windows for all the updates installed, it will look>> $MS131Uninstall KB893803$   there maybe a lot of them if you have downloaded a lot of updates, rightclick each folder the first will be latest, note the date it was created and its number, then look for it in the add remove programs in control panel.. and uninstall it. Check your event viewer in system administrative tools event viewer applications for any updates or errors listed here.

you can download sp2 or order a free cd copy of it from here
http://netsquirrel.com/articles/xpsp2.html 

check out this for your updates for the future
It also includes network troubleshoots ..
Using the Windows Update Catalog
http://www.windowsnetworking.com/articles_tutorials/Windows-Update-Catalog.html

When configuring your network always start with the host then use the floppy to input the settings on the guest machines, sometimes you have to wait and reboot each machine presto they all show in the network neighbourhood.

Ok that out of the way, as networking is such a type intensive topic the subject is way too big to cover so I have provided some great links.. . You can copy off the text on these web pages and save them to word pad for intensive study offline..

The ultimate do it yourself network tester online >>>http://www.michna.com/kb/wxnet.htm 

Here is a step by step guide to networking you could browse thru
http://www.geekgirls.com/windowsxp_home_network.htm
http://www.patmedia.net/ralphmilnes/soundcardpacket/6torwinconfig.htm
for dls cable etc
http://www.wown.com/articles_tutorials/net/winXP/

Saves me the typing lol please look at this link for
How can I configure TCP/IP settings from the Command Prompt?
http://www.petri.co.il/configure_tcp_ip_from_cmd.htm
Windows XP SP1 Network Problem Solver

well this should keep you occupied for ages. I really hope that you find some success. If not we shall try other options.
Regards M
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lrmooreCommented:
Hidden in Windows XP's System Information utility is a very good tool for getting a lot more information about what's going on. Go to
Start | All Programs | Accessories | System Tools | System Information.
Then choose Net Diagnostics from the Tools menu.
The program will ping your DNS servers, gateways, SMTP and POP3 mail servers, and proxies; test your modem and network adapters; and supply very detailed reports about your settings, as well as which tests passed and which failed. Tell us what fails..
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ntistntAuthor Commented:
Merete: I read a lot of what you posted but I'mnot finding much useful that is leading medown a path of resolution. I ran a lot of the manual netork configuration commands and I can get them to run.

I still can't get DHCP to work I get errors when I run IPCONFIG: xp ipconfig an internal error occurred: the system cannot find the file specified.

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ntistntAuthor Commented:
Hi All,
I have followed everything in the attached links and this link with no solution http://www.tek-tips.com/viewthread.cfm?qid=337688
I still get the following IPCONFIG errors:
Windows IP Configuration
an internal error ocurred: the system can not find the file specified
please contact microsoft product support services for further help
additional information unable to query host name

No virus found using NAV, ANTISPYWARE
boot up is slow

notice DHCP service not starting and nic says it is trying to acquite netwrok address
all dependent services are starting except for

Manual IP address wil work but does not resolve IP address for host names.
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sirbountyCommented:
>>an internal error ocurred: the system can not find the file specified<<
I wonder what file it can't find?

What's in your eventlogs?  Start->Run->eventvwr <enter>

>>Manual IP address wil work but does not resolve IP address for host names.<<

Depending on your network config - you should be able to add the DNS of your network or provider.  More of a band-aid, but it would get you working again...
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MereteCommented:
how did you go finding that last update patch?
You say your using cable? Router?? the ip address has to match the router. Can you reset your router some have a reset button that will put it back to its original manufacture settings.
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MereteCommented:
hey I just found this windows update  critical thing and it made me wonder if your suffering from this in some way.
You cannot create a network connection after you restore Windows XP
http://support.microsoft.com/?kbid=329441
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ntistntAuthor Commented:
Sirbounty: here is what I get from my latest boot.Might be note worthy to report I do not have any linksys devices nor do I have LAN Sleuth installed.
Type      Date      Time      Source      Category      Event      User      Computer
Information      5/18/2005      12:25:56 AM      Tcpip      None      4201      N/A      NORM
Information      5/18/2005      12:25:51 AM      Tcpip      None      4202      N/A      NORM
Information      5/18/2005      12:20:25 AM      Service Control Manager      None      7036      N/A      NORM
Information      5/18/2005      12:20:25 AM      Service Control Manager      None      7036      N/A      NORM
Information      5/18/2005      12:20:25 AM      Service Control Manager      None      7035      Norman Taylor      NORM
Information      5/18/2005      12:20:13 AM      Service Control Manager      None      7036      N/A      NORM
Information      5/18/2005      12:20:11 AM      Service Control Manager      None      7036      N/A      NORM
Information      5/18/2005      12:20:05 AM      Service Control Manager      None      7036      N/A      NORM
Information      5/18/2005      12:20:04 AM      Service Control Manager      None      7036      N/A      NORM
Information      5/18/2005      12:20:04 AM      Service Control Manager      None      7035      Norman Taylor      NORM
Information      5/18/2005      12:20:04 AM      Service Control Manager      None      7035      SYSTEM      NORM
Information      5/18/2005      12:20:04 AM      Service Control Manager      None      7035      SYSTEM      NORM
Information      5/18/2005      12:19:46 AM      Service Control Manager      None      7036      N/A      NORM
Information      5/18/2005      12:19:46 AM      Service Control Manager      None      7035      SYSTEM      NORM
Information      5/18/2005      12:19:44 AM      Service Control Manager      None      7036      N/A      NORM
Information      5/18/2005      12:19:43 AM      Service Control Manager      None      7036      N/A      NORM
Information      5/18/2005      12:19:43 AM      Service Control Manager      None      7035      SYSTEM      NORM
Error      5/18/2005      12:19:43 AM      Service Control Manager      None      7000      N/A      NORM
Event Type:      Error
Event Source:      Service Control Manager
Event Category:      None
Event ID:      7000
Date:            5/18/2005
Time:            12:19:43 AM
User:            N/A
Computer:      NORM
Description:
The LINKSYS WAP11 USB Device Driver service failed to start due to the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Error      5/18/2005      12:19:43 AM      Service Control Manager      None      7022      N/A      NORM
Event Type:      Error
Event Source:      Service Control Manager
Event Category:      None
Event ID:      7022
Date:            5/18/2005
Time:            12:19:43 AM
User:            N/A
Computer:      NORM
Description:
The DHCP Client service hung on starting.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Error      5/18/2005      12:19:43 AM      Service Control Manager      None      7000      N/A      NORM
Event Type:      Error
Event Source:      Service Control Manager
Event Category:      None
Event ID:      7000
Date:            5/18/2005
Time:            12:19:43 AM
User:            N/A
Computer:      NORM
Description:
The LANSleuth Driver service failed to start due to the following error:
A device attached to the system is not functioning.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Information      5/18/2005      12:19:39 AM      SNMP      None      1001      N/A      NORM
Error      5/18/2005      12:15:46 AM      Tcpip      None      4191      N/A      NORM
Event Type:      Error
Event Source:      Tcpip
Event Category:      None
Event ID:      4191
Date:            5/18/2005
Time:            12:15:46 AM
User:            N/A
Computer:      NORM
Description:
IP could not open the registry key for adapter TCPIP\Parameters\Adapters\NDISWANIP. Interfaces on this adapter will not be initialized.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 02 00 50 00   ......P.
0008: 00 00 00 00 5f 10 00 c0   ...._..À
0010: 04 00 00 00 00 00 00 00   ........
0018: 00 00 00 00 00 00 00 00   ........
0020: 00 00 00 00 00 00 00 00   ........
Error      5/18/2005      12:15:46 AM      Tcpip      None      4191      N/A      NORM
Event Type:      Error
Event Source:      Tcpip
Event Category:      None
Event ID:      4191
Date:            5/18/2005
Time:            12:15:46 AM
User:            N/A
Computer:      NORM
Description:
IP could not open the registry key for adapter TCPIP\Parameters\Adapters\NDISWANIP. Interfaces on this adapter will not be initialized.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 02 00 50 00   ......P.
0008: 00 00 00 00 5f 10 00 c0   ...._..À
0010: 04 00 00 00 00 00 00 00   ........
0018: 00 00 00 00 00 00 00 00   ........
0020: 00 00 00 00 00 00 00 00   ........
Error      5/18/2005      12:15:46 AM      NetBT      None      4311      N/A      NORM
Event Type:      Error
Event Source:      NetBT
Event Category:      None
Event ID:      4311
Date:            5/18/2005
Time:            12:15:46 AM
User:            N/A
Computer:      NORM
Description:
Initialization failed because the driver device could not be created.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 01 00 58 00   ......X.
0008: 00 00 00 00 d7 10 00 c0   ....×..À
0010: 13 01 00 00 34 00 00 c0   ....4..À
0018: 00 00 00 00 00 00 00 00   ........
0020: 00 00 00 00 00 00 00 00   ........
Information      5/18/2005      12:15:39 AM      redbook      None      10      N/A      NORM
Information      5/18/2005      12:15:39 AM      redbook      None      10      N/A      NORM
Warning      5/18/2005      12:15:57 AM      Dhcp      None      1004      N/A      NORM
Event Type:      Warning
Event Source:      Dhcp
Event Category:      None
Event ID:      1004
Date:            5/18/2005
Time:            12:15:57 AM
User:            N/A
Computer:      NORM
Description:
The DHCP Client service is shutting down. The following error occurred :
The system cannot find the file specified.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 02 00 00 00               ....    
Information      5/18/2005      12:15:57 AM      eventlog      None      6005      N/A      NORM
Information      5/18/2005      12:15:57 AM      eventlog      None      6009      N/A      NORM
Information      5/18/2005      12:14:45 AM      eventlog      None      6006      N/A      NORM

I', with you I don't understand what file it can't find... I'll have to contact astound to find out what the DNS server values should be as it is suppose to seed it from the DHCP server/hub/router.

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ntistntAuthor Commented:
Merete:
when it was able to apply those updates it was on the task bar right after the xp pro upgrade. I'm assuming it must have been an auto install utility that had the address of the windows update service hard coded in the SW. As with the statitic setup no other host nmae resolution was working.

As for the router. No changes have been made on it and there are 2 other computers (including the one I am using to perform troubleshooting) that connect up throughthe router. They are working just fine. Yes I tried a different port on the hubb/router as well.

The problem seems to be fully internal to the XP system that is unable to resolve DHCP due to services not starting and as well IPCONFIG notfunctioning. I beleive the problem has something to dowith missing files or perhaps old configuration stuff that hasn't been adequately cleaned up that some how got retriggered with the install of the patchthat Iinstalled.

One would think though that an inplace upgrade of XP or a repair would have fixed the problem.
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ntistntAuthor Commented:
Merete: the article link you gave me was informative. It deals a lot with RAS issues. I don't have RAS installed on this machine so I am apprehensive in applying any of its remedies. As well the system has XP pro on it now with SP2.
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ntistntAuthor Commented:
All,

So looking at the event log which is very informational/eye opening. Thanks SirBounty. I see the same set of events happening every boot since the problem started on Saturday evening. Now the question I have is:

what is the best way to remove these lansleuth driver calls and linksys usb WAP calls as I have neither on my system.At one point I did and have uninstalled these components.

Looking through the registry searching forlansleuth and linksys I see several registry entries. How isit best toremove them... just delete after I backupthe registry?

Seems tome that perhaps lansleuth or the linksys entries might in some way be effecting the tcp/ip network protocol stack effecting the way in which tcp/ip, dhcp, and ipconfig operate thus giving the errors Iam seeing. Being that the software and directories are long since deleted off of this system for linksys and lansleuth that could be why I get the errors about not being able to find drivers, devices, or software.

THOUGHTS?

THANKS!

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sirbountyCommented:
Okay - this is why a manual IP address works: >>The DHCP Client service hung on starting.<<
Are there any details on that one or the other entry that states "the file could't be found"?

So you no longer have any programs in Control Panel, Add/Remove for the Linksys WAP nor LanSleuth?
I would be careful about removing these manually from the registry.  Find a good RegCleaner for XP and run that instead.
My guess though is that they both installed as a service.  Try Start->Run->Services.msc and disable any related services.
Here's a good service guide that explains what each of the defaults are and which can safely be disabled/stopped:
http://www.beemerworld.com/tips/servicesxp.htm

Good luck!
~sirbounty
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ntistntAuthor Commented:
No it doesn't give anyother information unfortunately.

Correct - no entries in control panel ad/remove programs for either LANSleuth or Linksys. I think I will check their web sites for some uninstall programs that might do a good job of cleaning up the registry entries.

Any good suggestions on a regcleaner app?

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MereteCommented:
ok I may have the solution for you  as I have just setup 3 computers from a dialup lan to a modem router with 4 pins and zone alarm pro firewall installed on each ,Have to ask can you get a connection ok? on each computer??

 I found no problems getting them to connect to the net however I could not get them to acces their shared folders.
you will have to do this on each computer, now apparantly this patch from microsoft effects this..prevents you from accessing the web page to set up manually.. do you know about typing in the ip address your isp provides in the browser you then go to a one page setup.. something like 192.168.1.1   dont know if its universal
  I dont know what your router setup is but it does ask you to set you tcp/ip to auto in the network connections..
Are you running a firewall?? You will have to remove all the current ip addresses added in there for the trusted.

run cmd and type in ipconfig /release
you should see all zero
now type in ipconfig / renew
you should now see 3 all new

this is to reset your firewall ok.
now I did this on the three computers leaving the dos screen up with the new ip addres on each, then I went to network connections local connection tcp/ip and unticked the obtain an ip address auto and put in the new ip addresses  from the dos on each computer.... I then added these new ip addresses and names to the trusted in firewall on each ok. rebooted each machine of course I have no connection now, so went back to local connection tcp/ip and put back the obtain ip address auto.. all works can connect on all three and can now access files shared ..

hope this helps you
Regards M
if I left anything out will post back.. It's 2 am here lol
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ntistntAuthor Commented:
Okay so here is what I have done today:

downloaded installed and ran Repsupreme pro http://www.macecraft.com/downloads/
It fixed many bad and empty registry items but still lansleuth and linksys calls were being made and were in registry.
I went through and manually deleted linksys and lansleuth entries and was able to do so on all except for entries under root and as well entries under legacy.
Rebooted and system errors about lansleuth and linksys are gone but dhcp and tcp/ip errors remain and as well ipconfig still not working.
I then ran winsockfixxp and then rebooted.
Opened up properties for network connections. Uninstalled ms client and file and print sharing and deselected tcp/ip. Reboot.
Install ms client, and file and print sharing, and then loaded new protocol from c:\windows\inf\nettcpip.inf.

Still not acquiring ip address and as well ipconfig is still giving me the windows ip configuration
an internal error occurred: the system cannot find the file specified. please contact MS Prod. Sup. Serv blah blah blah...

Rerun network wizard and try to set up home network. Reboot.





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ntistntAuthor Commented:
Still not working. Doing a XP Pro Repair from CD now to see if it cleans up anything else. If this doesn't work I'm going togive upand reinstall I think!
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ntistntAuthor Commented:
Well ipconfig issues remain.

Netbt TCPIP and DHCP services do not start when I configure the nic to use DHCP.

The services do start though when I put in manual tcp/ip and dns values. Again IPCONFIG still gives same error.

Also notice that I can run nslookup from DOS and it will look up host names.  But when I try outlook, IE, or Opera these are not correctly resolving host names and I get can not find server error messages and page can notbe dispalyed. Why is it not resolving host names while nslookup form DOS is working fine?

I treid just for grins to see if I could disconnect form my router and then setup the xp system as though ut was directly connected tot he internet. But when I try that the network setup wizard neds with an error.

Also if I run repair netowrk connection I get a messga eback that the action cannot be completed clearing NetBT.

ARGHHH!
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ntistntAuthor Commented:
Here is what failsnow on reboot with DHCP enabled

Event Type:      Error
Event Source:      Service Control Manager
Event Category:      None
Event ID:      7022
Date:            5/19/2005
Time:            1:27:42 PM
User:            N/A
Computer:      NORM
Description:
The DHCP Client service hung on starting.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Event Type:      Error
Event Source:      Service Control Manager
Event Category:      None
Event ID:      7026
Date:            5/19/2005
Time:            1:27:42 PM
User:            N/A
Computer:      NORM
Description:
The following boot-start or system-start driver(s) failed to load:
NetBIOS

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
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MereteCommented:
I think its time to format ntistnt, it seems your machine has too many unresolved issues, as you have several computers neraby why not slave it to one of them, you can use the cdrom ide cable and power to lsave it.. save off the stuff yu want to keep and perform a complete format, a clean start. Seems the only alternative at this point. I would even delete the partition nad create a new one this will garrantee a full restore.
If something has corrupted your system32 files and the regestry it is really the best/ fastest option to get you back to playing instead of working on this machine. Good Luck Regards M
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ntistntAuthor Commented:
I think you are right Merete. That is what I am prepping to do. I did a backup today and played with some other tools and reg editors and Net TCP/IP Winsock fix apps with no fix. Lots of reg errors with ever program and PC gets slower and slower. So think it is time to start with a clean install. YUCK. But at least it will be fresh!
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MereteCommented:
If you need any help let us know. it is actually quite quick and will solve everything at once :) Good Luck matey  you have tried where others would have given up
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ntistntAuthor Commented:
Doin it now. Thanks all for your help!
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