At Login Screen Unable to enter password

Posted on 2005-05-16
Medium Priority
Last Modified: 2010-04-14
I am running a Win2k3 DC and a Win2k Server member server with Exchange 5.5.
From time to time when I attempt to login on the W2k server The only key that works is the backspace key. It is not the keyboard because I am using a KVM switch and it works well on the DC. Once I hard reset the server the fuctionality comes back.
Question by:Fraser_Admin
LVL 35

Expert Comment

by:Nirmal Sharma
ID: 14010064
So i would say key conflict with keyboard on servers. How many servers you are using with this KVM switch?

Accepted Solution

itmaximum earned 2000 total points
ID: 14010211
When I encounter this problem, it generally points either to a bad kvm cable or the port on the kvm I am using, in general the server doesnt recieve a return signal when it checks for a keyboard after going idle for some period of time, so it assumes the keyboard has been unplugged, on all windows OS's if the keyboard has been unplugged for more then a few minutes, the only way to restore functionality of the physical keyboard is a reboot.

I would suggest moving to a different port on teh KVM first, monitor it, and if it conitnues, change out the kvm cable, the next of course would be to replace the KVM switch itself.


Expert Comment

ID: 14011008
i wold agreee with itmaximum, if availble try a differetn port on the kvm, or swap the cables between teh servers adn see if the issue stays with teh server or a paticular port or cable set on teh kvm.

also check the power managment settings on tehs erver and set it so that it is not turning off even the montior, i have seen power managment interfere with a kvm before.

Author Comment

ID: 14011816
Ok, thanks for all your replies. It will take a couple of days because they are both prod servers. Who should these points be awarded to?

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