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HP 4250N Driver Issue

Posted on 2005-05-16
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Hi,

I have an HP 4250N printer that I installed on Windows 2003 Standard Server.  I installed all applicable drivers so that when someone attempts to install a printer, it downloads the drivers from our server.

The issue is that some workstations are unable to print or open up the printer preferences.  However, if I install the drivers directly from the CD onto the workstation, the problem appears to be resolved.

Thanks.
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Question by:timboc
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by:SkyvanMan
ID: 14014391
Are you sure the drivers that they are downloading are the right ones? Also is the process the same as to how it is installed? I think the easiest resolution would be to just install it on all the computers if you have the ability to do mass installaitons.
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by:itchopin
ID: 14025436
you said "some workstation", those workstation is it XP? Coz if it is XP, then you'll have to know that XP has this problem from downloading driver from the server side. You'll have to install the driver using the CD.
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itchopin earned 1000 total points
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by:itchopin
ID: 14228718
timboc, any progress?? Please update us your status. Thank you!
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by:timboc
ID: 14229535
Nope,

We're seeing the issue on Windows2000 Pro, WindowsXP Home and WindowsXP Pro.  Not on every machine, just some of them.  There doesn't seem to be a pattern and our only current fix is to do the full driver install locally on the problem computers.
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