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Messege Showing 4 Times Then 0x800ccc0f Error

Hi
I have SBS 2003 Premium. One of the users have 110 messages in there mailbox but when he tries to get the messages with Outlook 2003 pop3, he gets 4 of the messages 3 times then he gets 0x8000cccof error. This has happened before and if I delete the mailbox and set it back up it works fine. I would like to get into his mailbox to see what message is hanging it up. What would be the best way to do this

John
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Sembee
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DjJohnny

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Should I connect directly by setting up a Exchange connection instead of a pop3?
Or it might be easier to log into his account via OWA and permanently delete the message from there (be sure to clear it out from deleted items as well)
If you are doing any work on another user's mailbox always do an Exchange connection or use OWA. Don't use POP3 as that defeats the purpose of what you are doing. If the user cannot delete the message on POP3, then neither will you!

Simon.