How to allow VPN access through Norton Personal Firewall

Posted on 2005-05-16
Medium Priority
Last Modified: 2013-11-16

I am trying to access the company network through VPN, but although I can connect to the network I cannot access the exchange email server or connect to shared drives.  

I remember that another user had to add exceptions for the company network IP range to his XP Service Pack 2 Firewall for File and Printer Sharing before he could access exchange & files, but I'm not sure how to do this with Norton Personal Firewall (2003).

What should I do?

Question by:whatsoverthere
  • 2

Accepted Solution

pazmanpro earned 1000 total points
ID: 14056749
If you are connecting over a vpn, then you do not have to open anything for file-shares since the traffic will be generated by the VPN client and sent out in encrytped format. You should be allowing your VPN client all access out.

> I can connect to the network
What do you mean? Do you mean that the client was successfully connected? Could you ping devices on the other end?

What client are you using?

Author Comment

ID: 14060013
Using Windows client.  The client connects to the remote network and can see machines but no files or email can be transferred.  

I have actually found the solution by reading the Norton Personal Firewall manual.  The solution was to:

Open Norton Personal Firewall
Configure Personal Firewall
In the Personal Firewall Window, on the Home Networking tab, choose the Trusted Zone and click Add
In the Specify Computers window, choose Using a Network Address

I then entered an IP from the remote network (any will do I think) and then added a subnet

OK, ok and it all works.


Expert Comment

ID: 14065113
Sounds like a case of RTFM!

Thanx for the points!


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